Maaco Auto Body Shop & Painting

I went to maaco in Birmingham AL because I “rubbed” a concrete pole with my Lexus GX460. I was prepared to spend a lot on repairs but Chuck brought out several compounds and an orbital finisher and literally 90% of what I was going to have done was complete. Chuck is a star and I’m overwhelmed by his customer focus. Im certain Maaco knows how fortunate they are to have Chuck’s leadership. I’m 100% a proponent!

Horribly quality, customer service, and management overall. I had to take my truck to the shop 4 times to finally get things fixed after they messed up the original paint job. They kept promising the job would be completed, then after getting there they would continue to make excuses why the work wasn’t done. The shop owner, Chuck, is a completely out of line. When confronted, he resorted to personal attacks and threatening tactics. He threatened to hold my truck for longer out of spite, and then threatened returning it unfinished when I mentioned escalating to legal matters. I wouldn’t ever do business with this shop.

These folks have been great to work with. Paint job was very good except one small area, which they corrected with no problems. I’ve already shared my positive experience with several friends!

Maaco is probably the best place to go to get a good inexpensive paint job. The best thing in experienced this time is I noticed the paint on my hood didn't lay down evenly. It looked like it had stripes in the bright sunlight. I brought it back and showed it to them. He scheduled me to come back on Monday and the hood was repainted. It looks great now! Very good customer service. You don't find that every where anymore.

Quick and inexpensive. I went in for an estimate to have my driver mirror replaced on Monday and had my new mirror installed by Thursday. Nathan was very professional, upfront about pricing and making sure that he found the best option for me. I’d definitely refer anyone to them.