Mac's Payless

These guys did me super dirty. I stopped by on 3/25 @ 1:30 and asked what day would they have available to do an alignment on my shuttle bus - and they said tomorrow 3/26, so I made the appointment. Because I work out of town I also asked if I could bring it by at 4pm and leave it overnight. They said yes so that is what I did. I called on 3/26 at 2:50pm to let them know I wasn't going to make it before 5 and if I could pay over the phone for the alignment and the guy said he would call me back. 30 minutes later I get a call saying the machine is down and someone is coming over tomorrow to repair it. So when I dropped it off the day before they didn't know or didn't want to tell me the machine was down? I have an appointment for another setvice scheduled and don't have time to waste. I o

Had to take my car for an oil change and as usual I went in just after opening at 0730. Frank at the front desk is always helpful, friendly, and was quick to get my car in. The lobby is clean and even the restroom 🚻 smells fresh! Of course with inflation prices have gone up. You also receive a receipt as well as any issues that may be need to be addressed.

Max Payless LLC, Tucson, AZ fit us into their schedule when we were traveling and we were referred to them by the local KOA near them. However, they lied to us by telling us they were putting in GM parts for our O2 sensors and when we had to have the car re-fixed later on on our trip, they found out they were not GM parts and we had to get new parts installed again. They charged us $1267.93 for putting in non-GM parts parts that failed multiple times while we were still getting serviced with them and then again 100 miles after we left them. The engine light came on again and the car did not run well most of our trip until we had Authentic GM parts out in. You’ll notice in the enclosed photo that the short cords are the General Motors cords and the long cords are the ones that were instal

Came in for a check engine light. $1200 later I go out to the truck and there is oil dripping off the engine. I start it and there is the same check engine light. Walked back in and they took it back. $1800 later and I get it back. Drive two hours out of town, the light comes on and the engine lost all power. These guys suck.

Had to take our truck in for air conditioning issue. Great job, done the same day. Be ready with cash or pay a 3% surcharge. We've used them several times and been happy with service and pricing.