Magness Toyota

Great experience! This was my first visit for a maintenance, software update and recall for a car I bought in Dallas. They went over everything thoroughly, only offered what was needed, and taught me some great things about maintaining my new car. Randel was an excellent communicator and educator! Thanks!

An excellent sales experience! Between Matt the salesperson and Kelly in finance, we couldn’t have asked for a better overall experience. Professional, courteous, and prompt! Have already recommended doing business with them to friends!

We were going hiking on the BRT, when we spotted a billboard ad about Mangess Toyota in Harrison. We had been searching for a hybrid Highlander at several dealerships in Missouri and Arkansas in bigger cities with no luck and poor service. We decided we had nothing to lose, so we pulled in. I couldn’t believe there sat my perfect vehicle. Colton immediately ask if we had any questions and got the keys. Two minutes later we were on a test drive with Colton in the back telling us about vehicle. He was very knowledgeable and no pressure tactics. We knew this was the car and impossible to find elsewhere. The price was fair, no inflated add ons. Quickly wrote out the contract and took us up to the finance department. Again no high pressure add on or contracts. Quick loan approval and paper

I've got the ARB bedrack for the trailhunter tacoma. Im searching for the wire harness for the third break light. I called 5 separate toyota dealership not a single person at any of the other dealerships were any help. Nor did they seem to want to, Honestly poor customer service. However when I called Magness I spoke with Zane in the service department. This guy went out of his way to comb through their catalog and verify my bed rack and ended up getting me all the info I was looking for and more. Even knowledgeable enough to recommend possible working solutions. In an era where people don't care about their work, this gentleman absolutely does. Spot on employee, the type of tech that will get you solutions.

While the quality of work has been good, and the staff has been honest and nice. My last visit (approximately 6 months ago) was not. I called to make an appointment for the scheduled maintenance on my 2021 Tundra TRD Pro. When I made the, I asked that a particular mechanic not work on my truck due to his lack of cleanliness. Well, he found out and started causing problems for me at my job. There is such a thing as confidentiality, and it was totally disregarded. On this trip, when I told their management about my issue. They were totally dismissive about the situation. While I will continue to return here, only because it's the only dealer even close to me. If there was another, I would be gone. They definitely need to give their staff some training. In a bigger city. The person would, of