Main Auto Body, Inc

So the first time I used Main Auto Body was probably back in 2002 or so? They helped with an insurance claim for a totaled vehicle. So while I wasn't as involved w/ that process, it seemed like everything was handled very well and it all worked out positively for us. Recently though, I had an issue w/ my 2005 RX330 where the top moulding was coming loose. It started to become a constant issue every time I'd take it through a car wash. So I ordered the OEM parts for it thinking one of the auto repair shops I use in Bend or Corvallis would be able to take care of it. They both said that wasn't something they could help. The guys in Corvallis recommended Main Auto Body so I started with giving them a call to explain what I wanted help with. They said I could stop by anytime and they'd give

Mario Lopez and the rest of the crew did an amazing job working with me and my car repair. At first there was a bit of a scheduling issue but I was quickly cleared up and we were able to move on with fixing the car. The quality of the work looked fantastic and Factory fresh. They even corrected a few mistakes that the dealership missed! They had a lot of patience for my questions (since my car was never in an accident and I bought it brand new). I'm a stickler for details and they managed to assuage my concerns. Overall, I had a wonderful experience with Main Autobody and would encourage my friends to go to them.

Their customer service was exemplary. They made the whole process easy, went into detail of what would be happening and the list of repairs needed, constantly updated me with the progress of the repairs and even had my car done a day earlier than expected. The repairs were great. I hope to not have to see them again but I will certainly recommend it to anyone in need.

Right after my accident my car it was towed here and I was in too much pain and distress to properly think of a good place to tow and the tower said this was best place. It definitely was not. The service my dad (the owner of my car) and I received were the worst. Kimberly is extremely rude and unpleasant! She was not wearing a mask, many workers were without masks. She tried to give my dad a contract to take my power of attorney and was trying to trick me into giving her my car key to perform work without my dad's consent and without insurance approval. They claimed they needed the key to move my car, but my car could not be driven because the entire front was destroyed so it made no sense to ask for the key. They also claimed to have all the paperwork from the insurance agency to work on

Took our van here after being tail-ended in an accident. Repair work and coordination with insurance and rental car facility was effortless from the moment I walked in the door. Van was fixed before date promised. Really appreciate their hard work and would highly recommend!