Martin & Son Auto Parts & Salvage
Westerly, RI · Used auto parts store
- Address
- Martin & Son Auto Parts & Salvage, 129 Oak St, Westerly, RI 02891
- Phone
- (401) 596-7768
- Status
- Closed · Opens 9 AM Mon
Martin & Son Auto Parts & Salvage is an auto shop located in Westerly, RI. It is one of 39 auto shops listed in Westerly. Its 4.1-star rating is slightly below the Westerly city average of 4.7 stars. There are 3 photos associated with this location.
Hours
| Saturday | Closed |
Customer Reviews
I'll give this place 0 stars if I can. In reference to their part being offered for sale online, my husband placed a phone order with them to purchase a part. Martin insisted that we pay for it first before removing the item from the car, so we did. Give him a few days to disassemble it, he added, and he'll get back to us. Weeks passed with no response. When we contacted them again, they said that the part was bad but why haven’t no one had responded throughout the previous two weeks of our waiting. Currently, we are still awaiting a refund, which is another problem now. This place has to get its act together since it's a hot mess. Please be cautious and keep your distance. Also to the owners give us back our refund for a part we never got.
I wouldn't go anywhere else for my automotive needs! This family (Martin's) , with Ma Martin and son Bobby are the BEST! As a combat wounded veteran , recently divorced with 2 kids in college, I couldn't keep my POS car on the road without them! The service is exemplary, they are the kindest most honest people I have ever met! They love this country and ALL men and women who serve / have served! If you are a veteran... THIS is what our code of loyalty and Integrity is all about! You NEED to do your auto parts shopping here! Trust me! Tell em the Colonel sent ya! And spend some time talking about your country with them...if they aren't too busy! You won't regret it! Martin and Son's has bailed me out if more jams than I care to remember .... It's a great place to take your business.!
I have dealt with Martin and Son on four or five occasions. I have found what I have needed, got it very quickly, and found their prices to be fair. I have never had a problem with any of the parts. Good guys too.
Bob really went out of his way to get me the correct rear end for my truck. The first rearend was the wrong year due to mis communications on my part. Bob took that rearend back and got me the correct one and all with a great attitude and a smile
Terrible experience. I ordered a wheel for my truck on Monday drove 20 miles to drop off a deposit before he would order it. It was supposed to be delivered overnight at 4 p.m. on Tuesday I called and it wasn't there. He said he could go pick it up on Wednesday, but then called and said that he was busy and couldn't get it. So I said okay but I need it between 10:30 and 11 tomorrow he said okay I showed up at 11:30 and there was no wheel but someone was on the way to get it. Denied saying it would be in between 10:30 and 11. Third apology but no wheel. He said he couldn't help it and I asked him who ran the business. That's when I got my deposit back which I wanted anyways. 5 people working there but nothing getting done.
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.