Martin's German Service, Inc.

HIGHLY RECOMMEND this shop. From the very first phone call to Troy, I felt comfortable bringing my 2006 BMW in for service. And SERVICE is exactly what I got! Outstanding customer service from the moment I arrived... not to mention cold Dr. Pepper in the fridge by the classic car showroom. My FAVORITE 😍. Met a delightful customer who drives over mountains to come here..that's dedication. Back to the business..efficient, reasonable, patient, caring...it's a place I trust! How rare. Oh, and I met Wilson, a delightful beagle whose mom happens to own the place. All in all... the best experience I have ever had at a repair shop...EVER! And I'm a car afficionado and I'M OLD...so that's really saying something. I feel safe now that I have some place local I can trust with my old 'paid for ' car

Not impressed. The person you speak with about doing the job on your vehicle is not the actual person working on it. This feels wrong since you want to pay for their experience, but you get someone "in training" that works on the car while the techs "supervise" the work they do.

Fix the coolant leak issue. Very nice BMW repair shop the fee is a little expensive for student but I believe this repair shop is one of the best BMW repair shop around Blacksburg area.

My car had been broken down since February, and after months of taking it to different shops, no one could figure out what was wrong. I was starting to lose hope when someone recommended this place to me—and I’m SO glad they did! They diagnosed the issue right away and had my car fully fixed within 48 hours. Their knowledge and efficiency blew me away. I can't recommend them enough!

I would like to commend the entire staff at Martin's for always providing the best service. They have serviced several vehicles for me over the years and they never disappoint. The quality of the work is top notch, the communication is great, and at competitive pricing. Most importantly, I never have to worry about some pushy tactics trying to upsell me on work that doesn't need to be done. Trustworthy, quality work from a pleasant group keeps me coming back. Peace of mind and confidence that you are being treated right means a lot. You will always get that at Martin's!!