Marty's Towing

Grand Island, NY · Towing service

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Grand Island
#14
of 27 shops
City Percentile
31%
rating percentile
Address
Marty's Towing, 1741 Baseline Rd, Grand Island, NY 14072
Phone
(716) 773-3515
Website
www.martystowing.com/contact-us.php
Status
Open 24 hours

Marty's Towing is an auto shop located in Grand Island, NY. It is one of 27 auto shops listed in Grand Island. Its 4.4-star rating is slightly below the Grand Island city average of 4.7 stars. It ranks #14 of 27 auto shops in Grand Island. There are 8 photos associated with this location.

About Marty's Towing

. Our complete auto repair business offers 24-hour roadside assistance, and we are one of the original New York State Thruway approved towing companies servicing the Grand Island and Buffalo areas along Interstate I-190 since 1963. We are dedicated... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Rachel Orton · May 2021

The owner of this business knew my family for decades and ripped me off so horribly that I wonder how they treat strangers. My car was brought in to replace rusted rocker panels in summer of 2020. This shop held my car hostage for three weeks and I was charged $1,000 for their “service”. A yellow paint line was left on my car, but was concealed with tape. I was later told by a trusted mechanic that what was done to my car is what they do at dealerships to sell cars. My car is rusting not even a year after their “repairs” and I was told my rocker panels are in pretty bad shape. I wouldn’t recommend this business to anyone, even if they were in dire need. This business is unorganized and they lack integrity.

★☆☆☆☆ 1.0 tom wirth · Jan 2025

Been going here for 2 years. Did my rear brakes .. pads and rotors 2 times in the last 5 months had to pay both times.. now rear rotors are pulsating. I got a second opinion and rear lug nuts extremely over tightened.. had martys look at it and they say its a caliper. So now they want me to pay for the caliper. I have spent close to $5000 their on my 2 vehicles plus my familys cars. They rearly call with an estimate and never call with updates and when vehicle is done.. plus dishonesty is rampent. Told me i needed $1800 exhaust repair and mufflerman laughed and did the proper repair for $700 & showed me my entire exhaust system.

★☆☆☆☆ 1.0 Tammy Fisher · Nov 2023

These people have no idea what they are doing when it comes to servicing a vehicle. I have had 4-5 or more sets of brake pads replaced within a year. Maybe more I will count the receipts they gave me. And a few times they did not give me receipts. The owner is a very unprofessional character. Please steer clear of this place for service work. Lesson learned. What a poor excuse for a service garage. One star is too much for them. Zero stars should be an option. I think I will have better luck elsewhere.

★★★★★ 5.0 spenser leland roland gregory · Oct 2020

Heaven sent. Broke down on the 190 on Grand Island on a Sunday (today). They showed up on time, quickly put me at ease and diagnosed the issue. Towed me to the dealership (along with a stop by the house (which was out of the way) to pick up a spare key for the vehicle I had just left at the dealership an hr before when swapping vehicles). Super friendly and professional. THE BEST breakdown experience in 41 yrs of driving. They deserve a lot more than 10 stars even. My only regret is I can't recall the driver's (owner maybe?) name to thank him directly here. Really nice guy - very helpful, knowledgeable, intelligent, experienced, careful, patient - plus enjoyable conversation. Truly took all the bad out of a breakdown experience (with a car that had just been picked up from being r

★★★★★ 5.0 odaly pacheco · Jan 2021

They are very customer friendly. Great job on my vehicle. Service always on Point. Wouldn't go anywhere, eles. Great 24-hour towing service .

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Towing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.