Mason Smith Auto Repair

Mason Smith Auto Repair has great prices and excellent service. Mason immediately made me feel comfortable bringing my car to him with his knowledge. He gives you straight answers about what is wrong, and finds the best solutions to fix problems. We have brought multiple vehicles to his shop for repairs and every experience has been the best!

Original Review- I ran into a vehicle issue while on a road trip. Called Mason first thing Monday morning and they had me rolling again within hours! Their customer service is excellent. The mechanic who serviced my car explained and showed me everything in detail (which coincided with the engine code I got from O’Reilly). They are personable, knowledgeable, and very affordable. I highly recommend Mason Smith if you find yourself in a vehicle pickle. 😉 Edit- Turns out my issue ran deeper than we thought. I was 2 miles down the road when my engine light came back on. Mason fit me right back in for a deeper diagnostic, staying late to help me asap. I needed a new turbo. Mason happily spoke to my mechanic in my home state so I would feel comfortable. When the new turbo arrived, his mechanic

Such a WONDERFUL car repair shop in Rochelle, Il!!! If you are new to the area, as I am, this should be your number 1 go to for any of your car repairs! I met Mason on the day I had scheduled my appointment for and was actually on the schedule that I would be there and why. Didn't only meet Mason but his Son, Grandparents, wife and one of family dogs. Mason to me is old school and knows what it means to treat his customers how he wants to be treated. This respectful, polite not quite 30 year old does quality work at more than reasonable rates! He talks to you in a language/terminology you can understand, along with taking you into the shop to explain your car's issues in detail. I can say this from experience as I was the office manager for ex-husband in his car repair shop. If you know m

Absolutely AMAZING customer service! Friendly, helpful, and incredibly thorough. My sons were driving back to college when the battery system light came on, and they had to pull off the road and leave the car overnight since it was Sunday. First thing Monday morning, we called and spoke with Mason, who gladly said he’d take a look and hook it up to the diagnostic machine. It turned out to be a dysfunctional light and not an actual battery issue. Mason was completely honest, explained everything clearly, and didn’t even charge us. In a situation that could have been stressful (and expensive), they were kind, reassuring, and trustworthy. I can’t recommend this shop highly enough. Thank you, Mason, for going above and beyond!

Hands down the best shop I've ever been to. The employees were kind and got my car in fast to get back on the road and didn't charge me an arm and leg. They also offered a ride if I didn't have one from the shop. I was also shown what broke on my car. Thank you again so much. Don't walk run and book your appointment here you won't regret it!