MasterClass Automotive

Took my McLaren here for an oil change and it was a disaster. They didn’t refill the oil properly; it was at 4 quarts when it should’ve been 8, and I doubt they even changed the filter. That’s not a small mistake. That’s total negligence that could’ve blown the engine. When I confronted them, they refused to take responsibility. No refund, no credit, nothing. I had to pay another shop to fix their mess. This place doesn’t care about doing good business or taking care of customers. They screw up, then shrug it off. I’ll never come back and wouldn’t trust them with any car, ever.

It’s always a huge pleasure to get any work done on my vehicles at Masterclass. Such conscientious work is rare these days and their supremely talented technicians always do a stunning job. Finding a good place to take your car these days is a minefield but Masterclass Automotive is by far your best option in Miami.

I picked up my car yesterday and everything was perfect as always . They've taken care of my cars for years. From the technicians to the customer service crew nothing but the the best. You always paid attention to the details. I really appreciate it. Thank you guys.

When my 2013 BMW 550i's engine failed at 67k miles due to known problems with the N63 engine, the dealer tried to stick me with a massive repair bill and barely lifted a finger to try to help. I turned to MasterClass due to their great reviews, and they blew me away with their service. From start to finish, they demonstrated the highest degree of professionalism, starting with Wally asking great, detailed questions on the initial phone call about what had happened, to them providing a reasonable quote, being proactive about ordering what was needed, communicating via email regular updates with pictures attached of progress, and then closing it all out with a straightforward explanation of the itemized bill. The trust I have in this place is very high and I intend to be taking my future au

Ronald and his partners and team are among the most ethical and honest people I have ever met in the car world. Their integrity runs deep in any situation. They have the highest technical skills as well; whether old or new, exotic or rare, race or daily driver, they are most capable to service or restore your vehicle. Highly recommend!