Mavis Discount Tire

Every time I have come into this location I am treated like family. The guys here always take care of me and they are willing to work with me. They are also honest, which I appreciate the most. Also, I like how available they are for me. When I call I have no problem getting an appointment almost right away, I don’t have to wait weeks and weeks. I truly can not say enough good things about the guys here. I will always use them!

Super friendly staff at the desk and I was able to get an appointment very quickly! Can tell that the staff genuinely cares about providing good service. Only complaint is the time it took... I had an 8:00 AM appointment to have tires I purchased online installed, along with an alignment, and I didn’t leave until after 11:00 AM. I would recommend this Mavis location but would say to plan on being there longer than expected.

I’ve been going to Mavis for a couple of years now, and unfortunately the service has continued to get worse over time. Even when I make an appointment, I still end up waiting for hours. The staff are generally nice, but after a while the repeated issues become very aggravating. There have been a few concerning experiences. One time I had an oil change done and the cap was not put back on properly, which resulted in oil spilling all over my transmission. On another occasion, I brought my father’s car in to have the headlights replaced. I called multiple times to confirm the work had been completed. When I arrived to pick up the car, the headlights had not been changed. After waiting again, I was then told they didn’t even have the correct bulb in stock. Situations like this make it feel

How to lose a customer: Bad customer service I have had mixed results in the past at this location, but all I needed was an inspection on my 2022 vehicle in perfect running condition. I had a 9am appointment and arrived on time. I then waited at the front desk for 10 minutes while a grayish haired gentleman at the front desk continued to work on his computer without acknowledging my existence. Then someone else from the shop came in and checked me in. I waited 1:20 minutes and saw that my car was in the shop, but was worried that it wouldn't be ready by the time I had to leave (10:45a), so I went to the desk and asked if the car would be ready in 20 minutes and the same guy who checked me in said the car would not be ready by then, so I said that I could not wait longer and asked for m

I desperately needed an oil change and tire rotation, and the amazing staff helped with everything, prices were great! My car was actually cleaner than before I had the oil change. I will always be coming back for Any of my automotive needs! Highly Recommended!