Mavis Discount Tire

Rochester, NY · Tire shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Rochester
#232
of 672 shops
City Percentile
46%
rating percentile
Address
Mavis Discount Tire, 1735 Mt Hope Ave, Rochester, NY 14620
Phone
(585) 326-1158
Website
www.mavis.com/locations/rochester-hope-ave-ny?utm_source=yext&utm_medium=organic&utm_campaign=gmb&stnum=102
Status
Open · Closes 5 PM

Mavis Discount Tire is an auto shop located in Rochester, NY. It is one of 672 auto shops listed in Rochester. Its 4.5-star rating is above the Rochester city average of 4.4 stars. There are 10 photos associated with this location.

About Mavis Discount Tire

Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price... More

Hours

Saturday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 F.Michelle · Mar 2026

I had a great experience with the staff at Mavis Discount Tire. I called with a same-day request, and they were able to get me in quickly without any hassle. From the moment I arrived, the team was upbeat, friendly, and very welcoming. They took the time to answer my questions, making the entire process smooth and stress-free. Special shout-out to Derrick! The level of customer service was outstanding. The staff values professionalism and treating customers with respect. I truly appreciated how efficiently they handled everything while still maintaining a positive attitude. I would definitely recommend this location to anyone looking for fast, reliable service and a team that genuinely cares about their customers.

★★★★★ 5.0 tay G · Mar 2026

I had a great experience at Mavis. I brought my vehicle in with a tire that was extremely difficult to remove, and the team handled it like pros. What could have been a frustrating situation turned into a smooth and stress-free visit. They were patient, knowledgeable, and clearly experienced. They took the time to get the hard tire off without damaging anything and kept a positive attitude the entire time. The customer service was just as impressive as the technical work. I really appreciate their professionalism and efficiency. Highly recommend this location if you’re looking for reliable service and skilled technicians!

★★☆☆☆ 2.0 Edward Campany · Oct 2025

+1 star out of sympathy for the store manager who seems to be keeping it together. Arrived at 1:00pm for realignment and new tire, discovered a part was needed to fix alignment. Car was raised, lowered, brought to a second lift. Raised, lowered, parked behind back. Brought back to the second lift, raised it a third time. I left at 4:00 to eat. Came back at 4:30 to an employee leaving my car behind the building. He couldn’t figure out how to park the car, broke into my car to access an emergency break. The store manager confirmed there was no parking issue and fixed what the employee broke. Around $600 and 4 hours. Pretty sure the woman who arrived at 1:10 will not make her 5pm shift.

★★★★★ 5.0 Toni Morrison · Mar 2026

Derrick, Dom and Jayson ibrahim were very quick and efficient I called with a flat tire and they made the process very seamless and easy. Derrick was very professional and prompt I truly appreciate them and the hard work. I will be back and would recommend them to anyone.

★★★☆☆ 3.0 Sheri Edgecomb · Jan 2026

Came here recently to find a leak on a tire. After a few hours they called and said the car was ready. When I arrived to pick up I asked what they had found and the manager couldn't answer. The charge was only $37, so I didn't worry about it too much. After I went home the tire was still going low so I stopped by to ask them to take another look. My receipt referenced the wrong tire and I feel certain that I had asked them to look at the wrong one. My mistake, so I wasn't asking for any money back. A different person was checking me in and was surprised that I had been charged, since it was clear nothing was fixed. I was also a little surprised that they hadn't called me to say they hadn't found anything and verify which tire I meant. Towards the end of checking in the manager, Matt, came

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto repair shopBrake shopCar inspection stationCar repair and maintenance serviceOil change service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.