Mavis Tires & Brakes

If I could give 0 I would. Will not be going back to any Mavis. Everybody I know has had a bad experience. I guess the “techs” there do not know to remove water from tires when installing them. Took it to a different shop and now they’re perfect. Also. They stacked Several of balance weights inside rim to compensate for water but was unsuccessful.

I was traveling alone down highway 41 on a Saturday afternoon and got a notification that one of my tires was losing pressure. I called Mavis Tires in Calhoun and they said to stop and they would be happy to check it for me. They found a huge screw in the side of my tire. It was in a spot that could not be repaired. Ethan and Avery were so kind and put my spare tire on for me. They said it was a courtesy and there was no charge. Nice people and great service!!

⭐⭐⭐⭐⭐ Outstanding, unexpected service at Mavis Tire – Calhoun Today I had a service experience I honestly wasn’t expecting at Mavis Tires & Brakes. Jennifer greeted me as the service writer, and I explained that I had recently had my wheels balanced and my truck aligned at the Woodstock, GA, location, where we lived until December 1. That visit had been excellent. Over the past week, however, I started to notice a vibration I hadn’t felt before. Jennifer looked up my records and saw that I was still within three days of the warranty expiring. I didn’t even realize there was a warranty, so that alone was a pleasant surprise. It should be noted that this was a Sunday afternoon, around 2:00 PM, and the shop looked busy. Even so, Jennifer spoke with Ethan, who immediately said, “No problem, we

Disappointed with the service at this location. The staff seemed more focused on identifying or creating additional problems than addressing the issue I brought in, which felt driven by upselling rather than service. During my visit, brand-new parts were removed from my car without my knowledge or consent, and I was told the original problem had been fixed when it had not. I only received clarity after escalating to management. Labor was also quoted at the high end and included work that did not appear necessary unless questioned. After spending hundreds of dollars more, I was offered a voucher to complete the work that should have been done correctly the first time, along with the suggestion that the situation was the customer’s fault. Lesson learned: I will be sticking with trusted loc

Either incompetence or intent. There isn’t a third explanation… I went into this location on a Sunday looking to get a tire plugged. As to avoid any confusion, I mentioned that my TPMS sensors were not reading on the right tires. At the very least, the rear sensors were reading backwards in the cab. Drivers side reading passenger and passenger reading driver. They were nice enough to tell me that for no charge they would recalibrate them for me. About an hour and 15 minutes later, as I am starting to get impatient one of the gentlemen who was working on my truck (who, to be fair, was polite and gave it his best effort) came in and asked me what kind of sensors I had and let me know that he was having a hard time reading them. Within 15 minutes of that he comes back and tells me tha