Mavis Tires & Brakes

I went to Mavis because my car was leaning to the left and the steering wheel was moving left and right. Asked for an alignment. They did the alignment charged $90, car still doing the same thing. Went back, mgr says ‘we did what you asked’! I said so you didn’t even check to see what could be causing the need for the alignment? ‘No, we just do what you asked for!’ Really? I would have thought they would have at least checked the tires, joints, etc. No! So he came and looked at tires and said your tires are bald and in the front a belt is probably loose. I said ok how much for 4 new tires? $929+ tax. I said ok can you take off the price of the alignment and I’ll get them. No I won’t do that. Went to Firestone! Thanks Mohammed! Car rides wonderfully! Is it me or should they have asked what

One of the few places that still prioritizes customer service. Phil went above and beyond to be helpful, knowledgeable, and attentive throughout the entire process. It’s rare to find this level of care and professionalism these days. I couldn’t recommend them more!

I called in after getting a flat tire (and a deflated donut) and spoke to Kevin who was amazing. He helped me find the tires I needed and scheduled an appointment for the same day so I could get the car towed there. The whole process was fast and easy and made my bad day a lot better. Thank you to Kevin and the rest of the team at the Dedham Mavis!!!

Incredible customer service. The staff were all very polite and helpful. The manager Ryan was a pleasure to deal with and made the whole experience very easy and enjoyable. Would definitely recommend and will be coming back for any other issues in the future!

I contacted other local guides to seek recommendations for the Mavis Auto Repair centers in the local area. After getting the internet advice, I selected this location. I arrived at this location and stood in the lobby waiting for one of the workers to call me to the desk. I gave him the information about the vehicle and he went out to look at the vehicle and get the information needed to fill out the ticket. The work of advised it would be at least an hour before my vehicle could be evaluated then repaired. Someone missed their appointment so they got my vehicle in sooner and was able to repair the tire sensor and get me on the road quickly. I had no issues during this visit and I appreciate it. The effort made by the workers at this location to do an excellent job at getting my vehicle i