Mavis Tires & Brakes

Purchased 4 Bf goodrich 35x12.5x r 18 for $2000 on 5/25. Additionally had 2 front hubs replaced for another $1400. Tires shake at 50 mph apon pickup at Middletown De store. Returned to store and they said nothing could be done. Called customer service and spoke with the Regional Manager after 2 days who said come back and we will rebalance them. 2nd trip no better. Spoke with Regional again and requsted new tires. Never heard from again. Disputed tires cost on my cc but was denied after 45 days. Still no call from corporate Called again and they said give 48 hrs. Never heard from them Took to Els tire in Delaware. They re balanced at my cost of $153 then and they said one tires was to far out and tried to balance but would not. They moved that tire to the rear. Contacted The Regional

Great customer service, they were very helpful. Welcoming atmosphere. I would definitely come back again for help with any tire issues. Devante helped me with my tire. I would definitely recommend his help.

I had a great experience at Mavis on 2414 Pulaski Hwy, DE. They did an excellent job changing my tires and took the time to clearly explain the 32-point inspection, which I really appreciated. The salesman provided great customer service professional, helpful, and easy to work with. The technician showed a strong work ethic and made sure everything was done right. I truly appreciate everything you all did. Keep being consistent and doing great work!

Mike is a sweetheart. Always makes sure my vehicle is checked all around and it’s safe for me to travel. Very timely with appointments. Very courteous staff. I’ve always had good experiences there.

William Neel and I experienced outstanding service! We were taken right in at Mavis Tire, 2414 Pulaski Hwy, Newark, DE, with no hassle at all. The staff quickly found the issue, plugged the tire, and had us back on the road in no time — good as new. Friendly, efficient, and professional from start to finish. It’s such a relief to find a place that truly values your time and safety. Highly recommend!