Mazda Service Seattle - Lee Johnson

As always, Lee Johnson goes above and beyond my expectations. The video the technician takes was very informative and eye opening. I definitely feel like they took the time to educate me about my car. Pricing is always clear and reasonable. The staff is always friendly and welcoming. Absolutely bring your car here for service. You won't be disappointed.

I have received excellent service from both the service and sales department. The service department did a great job fixing my old 2006 Mazda 3, but it still needs some more work done on it. The most urgent part which was the water valve pump I believe had to be replaced immediately. They were also very patient with me as well, since the car has been with them for a couple of weeks. For the sales department, I’m happy with my new but used 2020 Kia Optima. I’m already in love with that car. For a base model it sure comes with a lot of great features. Feels more like a mid tier level to me. I had Roman helped me find a vehicle, and he did a great job. I probably didn’t ask as many questions as I should’ve asked. Literally my first time buying a car. The others were great as well and I apo

Great customer service from the service team at Lee Johnson Mazda. Ryan was very professional, made me feel comfortable, and explained the work clearly. I especially loved the video inspection and the easy mobile approval for a filter replacement. One quick note for improvement: my email calendar invite pointed to the Sales Center address rather than the Service Center. When I arrived at Sales, the staff there were unfortunately a bit rude and a total contrast to the helpful team in Service. However, once I got to the right spot, the experience was excellent!

We purchased a used Mazda from a Honda dealer and brought it here for service after the battery died the very next day after we brought it home. I called and they got us right in. They ran a complete diagnostic on the car and electrical system. It identified a fault in the battery. Alvin our service agent was great to work with and got us back on the road quickly. It was reasonable and fast. Great experience!

I have leased and subsequently purchased a vehicle here. I've been taking my car there for 8 years to service and have always had an amazing experience. Everyone I have encountered has always been friendly and professional. Mark K is an absolute favorite because of his kindness, patience and thorough explanation of guidance on my car. Thank you all for your service. I love my Mazda!!