McLaughlin Towing and Auto Repair

I called multiple places looking for someone to tow my car. I needed a wheel lift and a dolly, not just a flatbed truck. A few towing companies via Triple A had already tried and failed towing my car but McLaughlin Towing from the moment they picked up the phone to the time my car was back home were super nice and professional. They not only gave the best price out of all the places I called in our area, but they were also the most helpful and easy to work with. On top of all this, our Tow Truck Driver, Ray K. went above and beyond to get my car safely to its destination. They are top notch and I would work with them again in a heartbeat…A+++

I called a few different towing companies in the area, and this one was by far the best. They were the most efficient in both price and timing. They arrived in just about 15 minutes after my call and took care of everything quickly and professionally. Highly recommend — truly the best in the area!

I observed a neighbor’s car being towed despite having the correct garage sticker and being parked in their assigned space. The towing company acted on an unverified report from another resident and did not confirm the facts beforehand. When I asked about the situation, the staff became defensive instead of addressing the concern. This raises serious questions about the company’s integrity and procedures. I am giving this company one star because what I witnessed shows a clear lack of honesty, accountability, and professionalism. No one should trust or use a business that operates this way.

Horrible The old man at front desk was extremely rude. I called to confirm my car was there before I went to drive my car back. My car was towed because it’s stuck in the parking lot due to snow storm. The old dude kept mumbling “what car?” “It’s buried in the snow, you can’t move it” even though I already saw my car at their driveway I told him I need my car to go to work. He said “then don’t get towed” I worked in healthcare facility so I can’t stay at home chilling even at the snow storm. I wish someday when that old guy needs help everyone else showed the same attitude as he did. Disgusting.

This place is a cave of Wolfs, thieves and nasty unprofessional people,towing people cars without a justification and demanding only cash payments to poke the money even if they have the capability to receive payments by credit and debit cards. They have not a bit of respect for customers and public in general, please avoid making any contact with those rats.