McNeil's Auto Care

I just serviced my car with McNeil's for the first time and was very happy with the level of service, transparency, and collaboration I received. My car has a number of items that need to be addressed and McNeil's worked with me to understand what services were most pressing and what services could be delayed to a later date; something I felt was lacking at the dealership. The staff was very friendly and took the time to explain things thoroughly helping me understand the issues, what the risks were, and how they should be addressed. The cost of the services was considerably less expensive than the dealership as well. I will absolutely be returning to McNeil's to service my vehicle in the future.

Took my car in for for a flat tire repair and through their courtesy vehicle inspection. I learned my car was due for some major repairs that would've turned it into a major road hazard if left alone. Tim was very friendly and helpful with explaining and showing what was wrong and why. The services were fast and I had my cat back thr following day. I would definitely recommend these guys and I'll be coming back for sure.

I started hearing a creaking noise from the front of my Tesla Model Y back in October and, honestly, I was worried. I drive Uber for a living and put 200–300 miles on my car every day, so any new sound is a big deal for me. After some research, I called McNeil’s Auto Care, and from the very first phone call I knew I was in the right place. I spoke with Erica, who immediately put me at ease. She listened patiently while I described the issue, and even though she couldn’t give me an exact quote without an inspection, she went the extra mile by checking what other Teslas in the shop were paying for the same repair. She didn’t brush me off or act annoyed, she genuinely tried to give me as much helpful information as possible. That alone was impressive. Once I brought my car in for a diagnost

Recently made an appointment at the McNeils in Sandy for a battery replacement in my Ford Transit. Josh called very soon after to walk through my exact needs and prep for the visit. Then when the van battery fully died before the visit I called Josh who happily adjusted the maintenance plan to fit the new circumstances. Once the van was towed to McNeils, Josh kept me abreast of the diagnostics, was always honest and clear about the steps being taken, and never over-charged me. Because of folks like Josh who go way above and beyond, I know I am in good hands when I take my business to McNeils. I would recommend McNeils to anyone with auto issues.

These guys are amazing. I needed to get the tires on my Tesla Model S aligned, and they were able to squeeze me in. Not only did they do a great job with the alignment, but they also provided a full service report with helpful recommendations for future upkeep. There were no pushy sales tactics, just honest suggestions to help me proactively take care of my car. Tyler was extremely helpful and professional throughout the process. Highly recommend!