Medford Auto Center

I followed my insurance company's recommendation and used Medford Auto Center for repairs on my electric vehicle. Although they are certified to repair electric vehicles, after about a month of having the car they weren't able to fix it (which is understandable) so they had it towed to a dealership for my make of car (also understandable). However, instead of towing it to one a few miles away in a neighboring town, they towed it to LEOMINSTER, where it remains, another two months later, at a shop that is barely working on it and hasn't figured out what's wrong with it. When I asked the guys why they had it towed to Leominster, they said that they had a relationship with them, which I'm sure is true, but is a terrible reason to send a car 50+ miles away to a shop that is unprofessional an

Excellent work from the entire team! The bodywork was done with great precision and attention to detail, the preparation and assembly were flawless, and the paint finish is absolutely outstanding. I would also like to highlight the reception team for their professionalism, organization, and excellent customer service throughout the entire process. From start to finish, everything reflected quality, dedication, and true craftsmanship. Highly recommended!

I was hit on my driver side bumper by a person who stole a car and hit a bunch of us as he tried to evade the police. I brought my car to Medford Auto Body for repair. I met Raphael # 1, very nice and informative, who told me what would happen and how long it would take. We went over the insurance price given to me. No issues. Six days later my car was ready. I went in and spoke to Raphael # 2. He was also so very nice. He said the car done and was being washed and cleaned up. It looked better than when I brought it in!! The owner, John, came over to tell me the car was all set. I remembered his name was on the card I took when I first brought my car in. He was so kind and friendly! I highly recommend this company for the excellent repairs and for how nice everyone was to me!

Had a scrape on the side of my car, and my insurance recommended Medford Auto Center. The paint looks like new, and the staff were all very professional and polite. Would highly recommend! Edit: Had to return for paint work after a garage door closed on my car, and the work was again flawless (even for my unreasonable standards). I thought I noticed a missed spot, and they fit me in right away to have a look. It ended up being dried product, and Oscar cleaned it up in under 10 minutes, and added a fresh coat of wax. I wouldn't bring my car for body work anywhere else!

Rafael was kind and did a great job. They worked with my insurance to fix up my car and called up the rental company to pick me up etc.