Medilodge of Holland

This team exemplifies excellence in long-term care. They consistently demonstrate respect, attentiveness, and integrity in every interaction, creating an environment where residents can truly thrive.

I have been in health care for 28 years and I know this is not how our loved ones or veterans should be treated! I wouldn’t wish what we experienced at this nursing home on anyone. The way our uncle was treated in his final days was not just neglectful — it was inhumane and absolutely heartbreaking. Families put their trust in these places to care for their loved ones with dignity and compassion, but what we saw was the exact opposite. The staff barely checked on him. When he was completely unresponsive, nurses still tried to give “comfort meds” with applesauce — an unsafe, thoughtless act that showed zero awareness of his condition. Even worse, after giving medications, they never came back to see if he was comfortable or if he needed more. Some of them didn’t even know how often he co

My mother-in-law was moved into MediLodge of Holland on 9/16. We visited her for the very first time on 9/18 — and what we experienced was absolutely unacceptable. From the moment we arrived, no one greeted us, no one gave us any direction, and there wasn’t a single rule or regulation posted anywhere. The facility itself looked neglected: paint peeling off the walls, a sink with a hole through the wall, and dirty floors. The bathroom situation was disgusting. My husband had to move a filthy portable toilet covered in feces and flush a toilet full of feces just to be able to use it. While he was in there, someone banged aggressively on the neighboring door and immediately tried to come in — almost walking in on him. Seconds later, a nurse named Janine barged into my mother-in-law’s room,

This place is horrible!!!! A family member of mine is currently staying there, and within FOUR days they had seen the ER twice. They are blind, and need all the help to get around, especially in a new place. The first time they had fallen out of a chair in one of their lounge chairs and there were NO nurses or any other staff around to aid in picking her up and getting her to the hospital. A family member who was visiting had to take her to the ER and had to have four stitches placed on her skull. The next instance, they had called for help to go to the restroom, she had waited as long as they could until they couldn't hold it anymore. They sat up in bed and tried to stand up to find the restroom, and fell to the ground. An unknown amount of time passed before ANYBODY noticed they needed h

I arrived at the building and was impressed. After parking and entering, everything was more impressive. More a feeling of a ski lodge without snow. The front desk personnel were happy, very helpful and efficient. Checked me in and directed me to my friend, a veteran. The hallway was wide, clean, inviting, and decorated with military memorabilia. A nice touch! My friend was in a large room with a window view of a very well manicured lawn. The care he was receiving was flawless and perhaps the best I ever seen. It could not have better! What a wonderful facility.