Meineke Car Care Center

I have had to come in a few times in the last few months and I have had the privilege to talk to Saviores. He provided top tier customer service. He is knowledgeable, kind and helpful. He is one of the best representation of a company that I have seen a very long time. I can tell that he takes pride and dedication to a job well done. He is a great asset to the Meinke brand. He is instrumental in making one of the best companies better! My family and I appreciate him and the team at the Mooresville NC location.

The staff are professional and friendly. I had brought a vehicle in for a state inspection. One repair was needed to pass which they were able to accommodate while I waited. There were other maintenance issues that were brought to my attention. Some more urgent than others. The staff provided pictures and estimates for the work if I chose to have them perform the work or not. There was no high pressure to have the work done right away, but they made it clear that the work does need to be addressed in the near future, which I can appreciate. I would recommend this particular Meineke to anyone looking for good, honest service.

I felt like I was taken advantage of for multiple reasons. 1. I'm a senior. So I won't understand the repair. 2. I had just had surgery so I could not do it myself. 3. We were over 100 miles from home.. I was charged 1400 dollars to change the fuel pump. Something I could do by myself in 3 hours. I checked various auto supply stores, less than 100 dollars and a Ford dealership, most expensive pump., 169 dollars, i was charged 575 dollars for the pump. And 700 dollars to put in in. 1400 dollars for a 500 dollar job. Would not recommend even to an enemy .

I have been to this location twice and the customer service, attentiveness, and caring were superb. This trip was for my daughter’s car. We had to have her car towed there and it was a very stressful situation; however, all the employees , from the body shop manager to the mechanics, were super helpful and knowledgeable-explaining everything that needed to be done and what would need to be completed in the near future. I would highly recommend bringing your vehicle here for service.

Highly recommend this Meineke location. I booked online and was able to get in the following morning and was seen right away. Sav and P.C. were very helpful in looking over my vehicle and providing feedback on necessary things to focus on. Very friendly and welcoming, and I will be bringing my vehicle's back here!