Meineke Car Care Center

I came for alignment. They told me it is done. I drove it and the car wasn't going straight. I took it back 2nd time. They told me it is fixed. When I drove home, same situation. I made another appointment today 3rd time. I drove 30 miles from Alexandria to Rockville. At the appointment time, they told me their alignment machine is down. Ask me to come back another time but I don't want to come the 4TH TIME. I am working and I can't ask more time of from my job. They can't do it. They didn't do the job. I ask them to arrange another appointment at another Meineke branch. They told me NO. I asked them for a refund, and still NO. Address: Meineke Car Care 15127 Frederick Rd, Rockville, MD 20850. My last visit today on 02.28.2026. I had appointment at 11AM. I do not recommend this center.

these guys took the extra care to help my sick 2004 4Runner pass emissions inspection. the job required extra care because my rusty frame vehicle had developed a hole somewhere in the exhaust and sounded like an old air-cooled VW Beetle, and plus my previous catalytic converter was welded in instead of bolted. It passed emissions and is running silent and smooth. thanks to the whole crew at that Meineke

I was there on Saturday, Jeff and Justin gave me great feedback on my vehicle. These guys know what there doing , ive been coming here for 15 years , best crew .. I'm bringing my vehicle back for struts/ shocks in few weeks . The mechanic was very helpful too. Great bunch of guys..

Went here bc I got a Groupon discount. They said it would take an hour for a simple oil change and tire rotation. It ended up taking 2 hours and 45 minutes. They also did not listen to my instructions to fill the tires with air. Will not go again. (Additional comment: I found out the next day from the dealer that the front brakes they said had 2-3mm left, were in good condition with 7mm left. So they fabricated data to get a quick $$. Completely unethical.)

Absolutely beautiful experience at Meineke, considering I am a first time customer! Kenny was very professional and straight to the point. I had an appointment, my car was in the garage 10 minutes later! Perfect. Justin is my spirit mechanic! lol. Friendly, honest, enthusiastic and quick witted. I received recommendations for work that needed to be addressed immediately, I wasn’t pushed or harassed into making a decision to begin the needed work. I will most definitely be back, my car already misses them!