Meineke Car Care Center

KeAndre, the manager at Meineke in Statesville, was extremely helpful and professional. When my windshield wiper suddenly stopped working, KeAndre quickly got me in for an appointment and took the time to show me exactly what was going on with my vehicle. He explained everything clearly, helped me understand how to prevent the issue from happening again, and made sure I felt informed and comfortable with the process. He was kind, considerate, and easy to communicate with, which made the whole experience stress-free. It’s reassuring to work with someone who genuinely cares about both customer safety and satisfaction. KeAndre represents Meineke very well, and his excellent customer service and professionalism made this a great experience. I would highly recommend him and the Meineke Statesvi

Nobody likes dealing with car repairs… but if you have to, I highly recommend Joel from Meineke. I worked with Joel today to get my daughter’s Jeep fixed, and the whole experience was honestly better than I expected. From our first conversation, Joel was friendly, professional, and very easy to work with. He explained what needed to be done in plain language and made sure we understood everything before moving forward. We never felt rushed or pressured, which I really appreciated. What stood out most was how well he communicated with us. He kept us updated on the progress, answered all of our questions patiently, and made sure we felt confident about the work being done. What could have been a stressful situation turned out to be smooth and straightforward because Joel genuinely cared abou

EDIT: I decided to come back after Meineke reached out to help fix the issue, and I’m really glad I did. Keandre and Joel were able to get me worked in and made sure my issue was fully resolved. They went above and beyond to make sure I was happy, and I’ll continue coming back as long as I can work with them. Honestly, if I could give zero stars, I would. When I came in back in November, I was told I needed a valve replaced and that I had an oil leak. I was quoted around $700, but the manager approved a discounted price of about $300. Today, I called to schedule the repair and spoke with Robert as soon as they opened at 8:00 a.m. He confirmed the total would be $324. I arrived at 9:00 a.m., and after waiting over two hours, my car was finally looked at. Robert then explained that he had

Got tires put on and they honestly got me in and put pretty quick considering I didnt have an appt on a sat. My issue was that there was white stuff all over my rims and tires I assume its some type of sealant or something. Never had seen this after a tire change Im guess they should have cleaned it before returning the car. EDIT: The manager contacted me the very next business day and fixed the issue promptly. I love a business that listens and responds to customers. Excellent customer service

Edit: I reached out to your support team over a month ago regarding an unresolved issue and have yet to receive a response. I am following up to request assistance, as the lack of communication is concerning. I value your service, but waiting this long without any update is not the experience I would expect as a customer. I would appreciate prompt attention to this matter and a clear update on next steps. At this point, I would also like to speak with the owner or the individual who oversees the district manager, as I believe this issue warrants escalation. I brought my vehicle here because it was having trouble staying running. The mechanics kept my car for at least two days and were unable to diagnose the issue. I was eventually told the problem was a throttle body gasket and that my c