Mercedes-Benz of Gainesville Service Center

Once again, in the midst of horrible service for my extended warranty, which covers nothing mercedes bends of gainesville, offered such great service and peace of mind. They bend over backwards to satisfy you.It's amazing. Kudos to the amazing Patrick, eho is my service Representative.

We bought our gle350 and Mr. Henry helped us through all process, he is a kind person and even few days after purchase he called me and setup my Mercedes Benz app by phone. Definitely recommend this location for your Benzy needs. Thank Mr Tyler the manager of this location for giving me discounts and other helps. God bless you all Ajmal Babakarkhil

Thank you so much TJ!! TJ, Eric, and the entire team was a huge help in an emergency close to closing time, we were in and out I'm extremely grateful for their hard work and care. Mercedes Gainesville delivers on white glove service.

I wanted to give a shout out to the service department at Mercedes Benz of Gainesville. My wife and I were traveling home from a trip to Carbondale when we encountered a problem with our Mercedes diesel powered RV. We lost power to accelerate and could only maintain 40 to 50 mph. Being away from home we were not sure what to do. After stopping at 2 diesel truck repair shops and a large RV sales and repair dealer we were directed to the closest Mercedes dealership. We called Mercedes Benz of Gainesville and told them our issue. They were willing to make time for us right away. Upon arriving we received first class treatment from beginning to end. They quickly diagnosed our problem and offered options. They also said there were 3 recalls that they could address free of charge. We waited al

BEWARE-this place did a supposed $9400 engine “repair” of my 2021 GLE 350 which resulted 36 hours later in spontaneously catching fire at 65 mph and barely escaping with our lives. Within 90 seconds of fireballs initially dropping from the car, it was exploding on side of road. Mercedes claims no responsibility even though they replaced #4 head, cylinder and fuel injector. I guess Mercedes must think normal for their cars to explode because they seem to passing the buck regularly these days.