Mercedes-Benz of Medford Service

Medford, OR · Auto repair shop

Rating
4.9/5
★★★★★ 4.9
Reviews
8
Rank in Medford
#86
of 233 shops
City Percentile
76%
rating percentile
Address
Mercedes-Benz of Medford Service, 3240 Crater Lake Ave, Medford, OR 97504
Phone
(541) 690-3923
Website
www.mbmedford.com/service/index.htm?utm_medium=organic&utm_source=GMBlisting&utm_campaign=mercedes-benzservice

Mercedes-Benz of Medford Service is an auto shop located in Medford, OR. It is one of 233 auto shops listed in Medford. Its 4.9-star rating is above the Medford city average of 4.4 stars. There are 6 photos associated with this location.

About Mercedes-Benz of Medford Service

The excitement of driving home in a new GLC, GLE, GLS, Sprinter 2500 or E-Class doesn't have to end when the first Service A/Service B is due. Let our team of Mercedes-Benz-trained technicians work their magic by providing high-end service for every... More

Customer Reviews

★★★★★ 5.0 Marta Maria Marraccini · Sep 2025

My experience working with Mercedes- Benz was fantastic. Kevyn Garnett was honest, patient, and never pressured. He took the time to understand needs and made sure every step of the process was smooth and transparent. Thank you for a great experience!

★★★★★ 5.0 Pooter B · Jul 2024

Great customer service! I've taken my Sprinter there regularly since moving here. And they have taken great care and consideration not only with the regular scheduled tune ups but with all of my issues and concerns over the past few years, even when they couldn't replicate my latest issue, they didn't charge me. I know them by name and they make me feel valued not just as a customer, but human to human. Nice in these times. Shannon has been AMAZING and I just worked with Aries who was also fantastic. Thanks MB Service Team!

★★★★★ 5.0 Jenny Arlt · Jan 2025

The Service Department at Mercedes-Benz of Medford is nothing short of exceptional! From the moment I arrivedvia tow truck, Advisor Dan, and Technician Andrew went above and beyond to ensure my experience was smooth and stress-free. They persevered when finding a solution to my issue seemed nearly impossible, showcasing their expertise and dedication to their craft. They persevered and did not give up even when they thought they had solved the issue. They listened carefully to the symptoms my vehicle (and I) were experiencing. What truly sets this team apart is their warm, welcoming, and understanding approach. I felt like I was their only customer with the level of attention and regular, clear communication they provided throughout the process. Their professionalism and commitment to so

★★★★★ 5.0 davina wintersteen · May 2024

The service department here has gone above and beyond over and over and over for us! Shannon and Dan are both amazing and really make us feel like valued customers. Thanks to you both for improving my Mercedes ownership experience

★★★★★ 5.0 Bryce Hein · Apr 2025

They helped us out of a pinch on our road trip. We were able to park our Sprinter and stay.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto tune up serviceBrake shopCar inspection stationCar repair and maintenance serviceMechanicOil change serviceTire shopTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.