Mercedes-Benz of Oklahoma City Service & Parts Center

I have always wanted a Mercedes and finally I bought me a brand new GLE 450 after coming home and noticing white overspray on my dash I proceeded to take it to the service department and I waited for two hours for them to try and get it off, in the meantime, it made it worse. They have two other cars that have had the same problem. They are ordering my dash I haven’t been getting any calls from service to let me know what is going on. I keep having to call my dealer to ask him , which has been frustrating. I would like to just be kept updated. It has made me really regret getting this car. They are supposed to replace the whole dash but when I called Monday, they said it was on back order so who knows now how long it’s going to take just really disappointed in something I have waited so l

I’ve never had a bad experience there!!The staff are eager to help and answer questions. The technicians are awesome if I have a question and Lance is amazing he is so friendly and makes my appointment that’s convenient for me. Amazing Service and hospitality

Excellent service and Michael has taken excellent care of us for years. Highly recommend for professional service.

By a Lexus. I have been ripped off for the last time. I was recently asked to provide a review of my repair experience for my 2013 Mercedes SL 550. I purchased a new headlight for approximately $1,800 and a $400 control module from the dealership, followed by an additional $750 for programming. Despite this, the left cornering light still did not function. After contacting Mercedes-Benz in Germany, I received clarification that the cornering light is controlled by the same “smart” headlight electronics, uses an inner lamp, and is designed to operate in conjunction with the adaptive main headlamp. In other words, it is part of the Intelligent Light System. I was told by your service department that the cornering light had nothing to do with the adaptive headlight system, but this directly

When going to the Mercedes dealership for service and repairs you should expect to pay a lot more for the work. What you shouldn't have to expect at $185/hr labor rate is for them to completely disrespect your vehicle and then lie about it to your face and on paper. You can clearly see the impact point where they were prying against my windshield to get the rearview mirror housing off. The cracks are on the inside of the glass. Yes my windshield was cracked already but it was filled in and the crack was in a completely different location on the outside of the glass. The crack that was there (in the middle of the windshield) wasn't even touching the cracks that they caused by being careless. I'm sure they were frustrated at the job of replacing the panoramic roof guide rails but it's not ac