Metro Auto Rebuild

Had a great experience getting my car serviced here! The staff is friendly and knowledgeable. Jules took the time to explain the work and the costs clearly, and did a great job with the repairs. Highly recommend!

Some people at this place seem knowledgeable. But overall they are not helpful or some are even hostile. If you have a BMW, I recommend BMW Collision Center Northwest in Tacoma. Note that this review is based on service not rendered. I went to Metro Auto Rebuild because they are the partner collision center for BMW Seattle. I came to the shop trying to do an estimate for insurance, because the previous auto shop (Caliber Collision Ballard - 1 star) messed up my car and insurance asked me to find a different shop. My first interaction was with Eric and it was borderline hostile and super not helpful. Eric REFUSED to look at the car and just kept saying things that conflict himself in a loud voice. For one, he said I have to take the car back to previous shop because they don’t know what’s

I e been to Metro Auto rebuild in the past, 2017 and they haven’t changed from customer service to the repair’s of your vehicle, outstanding service and color match right on, I was really surprised & impressed with the detail inside my car!!! Hands down these’s folks are bye far the best.!!! Thank you for fixing my VW GTI.

I had an excellent experience at Metro Auto Rebuild, largely thanks to Jules! Even with the vehicle being a total loss, Jules made the entire process incredibly simple and cooperative. Their helpfulness was truly creditable, and their professionalism was outstanding. I highly recommend Metro Auto Rebuild and especially Jules for their superb service. They are a professional and wonderful team! Solomon.

Aaron and the team at Metro Auto Rebuild are top notch. Communication, attention to detail and readiness to assist in any way possible is rare to find this day and age. As a business owner, I have brought three cars to MAB and every time the work was done ahead of schedule and communication was seamless. I will continue to come back to this business for all my future body work needs. I just can’t say enough good things about them.