Metropolitan Towing and Recovery

Please do not use this company. They will charge you $1200 cash after the fact to tow your car from downtown to their shop. I did not have towing insurance or full coverage. They refused to drop my vehicle off at my preferred location after I found out they wanted $1200 for them to release my car to me 2 hours after the accident. It was very upset after finding out it would cost $1200 to tow my car less than 10 miles. Please do not make the same mistake I made. Zero stars. Ask for the cost before letting them touch your car!

These people stole & damaged my vehicle. My car was registered on there tow lot the same day it was missing. Didn’t get notified until few months later of my vehicle where a-bouts. I try to get it they tried to charge me ridiculous money when it was ultimately their fault. I then receive a speeding ticket in the mail, adding evidence of the tow personal driving my vehicle while in there care at the tow lot. Because the time of the ticket I didn’t have my vehicle because obviously it was stolen. Lawsuit on it waaaay

Driver of Truck 12 should not be allowed on the road. This idiot made a left turn directly in front of me from Fair Ridge Dr. onto Monument Dr. in Fairfax tonight, then proceeded to hit his brakes. Had the nerve to blow his horn in response to mine, but quickly changed his tune when I stopped and confronted him. If you're going to continue to employ people like this, keep them out of NoVA.

This tow company took everything out my car I mean everything why would yall take a registration to a car smh took my handicap pass cell phone and other things

I was in a accident and the officer on scene stated he called a tow truck. The accident was on Friday. When I went Monday to retrieve the items out my car EVERYTHING was gone. These jerks even stole my deer park case of water! The sun visors that go in the window, 3 bags of brand new clothes, 2 brand new sneakers, of course all the singles/change in my console, plus several other items. To add insult to injury, they said they're not responsible for items missing per the contract. Well I didn't sign a contract!!! This was set up by 6th District!!! Eddie who said he was the manager, stated he didn't have the ability to review the surveillance cameras but their main office in VA does and he would review and call me. Of course that never happened!!! I pray Karma does it's thing ten fold!!!