Mid-City Collision Center

Great job all around I will highly recommend this place 100% I had a big scratch and now can’t tell it was there

Great work and great communication since I left my car in the shop. staff was awesome with every detail and updates with the process of the repair. I’m satisfied with the work they did.

Mid-City Collision Center has taken care of both mine and my son’s vehicles multiple times, and every single experience has been excellent! From replacing bumpers to helping with upgrades on my son’s truck, and even saving us after two separate wrecks, they’ve handled a long list of repairs with skill and care. The turnaround time is always quick, and their customer service is consistently wonderful and friendly! As well as very helpful when communicating with the insurance company about repairs. I highly recommend them to anyone needing any kind of body work done big or small. They’ve earned our trust time and time again!

One star because everyone was friendly and because the car was clean when I picked up. Estimate for my car to be done per insurance was 7 business days, it took a total of 18 business days. The completion date was pushed back several times even though the text message i received said the car would be ready on time and was "on track" to be ready on time. Since i picked up my car it is still missing a part! A roof moulding piece. I called twice on it and NO ONE has called me back. At this point I am going to pay out of pocket which is crap and not right. The website says communication, Integrity and quality but none of those qualities were shown/proved. I really wanted a place where i could recommend to friend/family and take my car if i needed to again but this is not the place unfortunatel

Absolutely horrible service! As I writing this I still don't have my car back so I can't comment on the work itself. I originally dropped off my car on November 16th for front bumper damage. After they pulled it apart they gave me an estimated date of the 23rd for completion. During the process I kept getting text messages saying the process was on track. Then another saying it was almost complete. Then the day before it was supposed to be done I called to make sure it was going to be ready because if not I needed to extend my rental. They said "well we had some parts not come in so we're going to have to extend it until December 3rd. Then during this time I kept getting text messages again saying it was almost ready. Again, the day before it was supposed to be ready I called to check and