Midas

El Paso, TX · Auto repair shop

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in El Paso
#322
of 1736 shops
City Percentile
51%
rating percentile

Midas is an auto shop located in El Paso, TX. It is one of 1,736 auto shops listed in El Paso. Its 4.4-star rating is above the El Paso city average of 4.3 stars. There are 10 photos associated with this location.

About Midas

At Midas, we provide car care without the B.S. (Bad Service). From brake services and oil changes to steering and suspension, our expert technicians take pride in providing fully transparent comprehensive services. With our Closer Look Vehicle Check,... More

Customer Reviews

★☆☆☆☆ 1.0 Jozi R (Jozi) · Dec 2023

If I can give a .5 of a star I would. 👎🏼👎🏼 Customer Service is big for me Service is second. They both SUXED. Got there about 12:45 pm and drove off at 2:10pm. I took my vehicle to this location because I had a coupon for the charge of a tire rotation get the oil change half price. I gave them my coupon. And the Service writer, Matthew told the supervisor that I had the coupon and needed those two services. After an hour of waiting they take my car in for the oil change. Thought the time I was waiting the supervisor was not communicating with the customers of the issues. He would speak under his breath. When I got to counter to pay he was only charging me for the oil change and he stated “ he didn’t see the tire rotation and he did not know,”. So they forgot to do the tire rotation. He

★☆☆☆☆ 1.0 Caitlin Coughlin · Dec 2025

This place is a circus. If I could post a review with zero stars, I would. First visit- didn't have the tools to fix my issue. Second visit- supposedly fixed the issue, but the dashboard warning lights that they said just need time to reset never reset. Third visit- didn't have the tools to reset the warning lights. (Got a call later that day saying they actually did have the tools...) Fourth visit- didn't have the person to reset the lights (??!?!?!?!) These are not serious people. I will not be returning.

★★★★★ 5.0 Yoselyn Rodríguez · Nov 2025

Joshua, the store manager is an angel. Recommended! Came from Buffalo NY to El Paso with a break problem and Joshua took care of it quickly and a reasonable price. I’m definitely coming back.

★★★★★ 5.0 Hannah Betts · Aug 2025

I can’t recommend their customer service enough! From the moment I walked in, I was greeted with a warm, friendly attitude and a clear willingness to help. The manager, Robert took the time to explain the necessary repairs in detail, answered all of my questions, and made sure I felt comfortable with the whole process. I noticed he was like this with every customer that walked through the door. It’s rare to find such genuine care in this industry, and I truly appreciate the exceptional service. Highly recommend!

★★★★★ 5.0 Lawrence Boyd · Dec 2025

Joshua a.k.a. Taz was a great individual who went above and beyond for the service provided and made things happen to make sure that what we had and needed was done Taz. Great job. Thanks again awesome service.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointment Required ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto air conditioning serviceAuto electrical serviceBrake shopCar battery storeCar repair and maintenance serviceTire shopTransmission shopTruck repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.