Midas

If I can give a .5 of a star I would. 👎🏼👎🏼 Customer Service is big for me Service is second. They both SUXED. Got there about 12:45 pm and drove off at 2:10pm. I took my vehicle to this location because I had a coupon for the charge of a tire rotation get the oil change half price. I gave them my coupon. And the Service writer, Matthew told the supervisor that I had the coupon and needed those two services. After an hour of waiting they take my car in for the oil change. Thought the time I was waiting the supervisor was not communicating with the customers of the issues. He would speak under his breath. When I got to counter to pay he was only charging me for the oil change and he stated “ he didn’t see the tire rotation and he did not know,”. So they forgot to do the tire rotation. He

This place is a circus. If I could post a review with zero stars, I would. First visit- didn't have the tools to fix my issue. Second visit- supposedly fixed the issue, but the dashboard warning lights that they said just need time to reset never reset. Third visit- didn't have the tools to reset the warning lights. (Got a call later that day saying they actually did have the tools...) Fourth visit- didn't have the person to reset the lights (??!?!?!?!) These are not serious people. I will not be returning.

Joshua, the store manager is an angel. Recommended! Came from Buffalo NY to El Paso with a break problem and Joshua took care of it quickly and a reasonable price. I’m definitely coming back.

I can’t recommend their customer service enough! From the moment I walked in, I was greeted with a warm, friendly attitude and a clear willingness to help. The manager, Robert took the time to explain the necessary repairs in detail, answered all of my questions, and made sure I felt comfortable with the whole process. I noticed he was like this with every customer that walked through the door. It’s rare to find such genuine care in this industry, and I truly appreciate the exceptional service. Highly recommend!

Joshua a.k.a. Taz was a great individual who went above and beyond for the service provided and made things happen to make sure that what we had and needed was done Taz. Great job. Thanks again awesome service.