Midas

I had an outstanding experience with battery replacement at Midas in Laurel, MD. From the moment I walked in, I was met with genuine warmth, clear communication, and a level of professionalism from sales manager that truly stood out. What I loved: Expert Service: The technicians diagnosed the issue quickly and explained my options in plain language, so I felt confident about the recommendations. Transparency: No hidden fees or surprise add-ons—everything was itemized and explained upfront. Timely Updates: I received timely, honest updates as the work progressed, so I wasn’t left guessing about timing. Quality Workmanship: The final result exceeded my expectations. My vehicle runs smoothly, and I can feel the care they put into the job. Customer Care: The team went above and beyond to ensu

I needed quick repair of my cooling system last week and strut replacement this week. Frank and his team do great work and got me back on the road in time for my travel. They have been able to replace multiple system parts - not just mufflers!

Excellent service from Frank at this Midas. He went the extra mile to get the right tire from another branch when they didn’t have there. Also he stayed past 4pm closing on Saturday so I could pick up car to have for weekend. He could have easily locked up & I would have had to wait till Monday to get car. I didn’t access his voicemail till 4:15pm(I was at work & didn’t hear my cellphone) when I took a chance & called he picked up phone & said he would wait for me as I was only 10 minutes away. Whew! He saved my weekend!

I stopped in for a full synthetic oil change on my Kona and had a great experience. Frank and the team were upfront, no attitude, and honored their online coupon, which saved me a solid chunk compared to other local shops. The service was quick, the price was fair, and they treated me with respect the whole way through. No pressure for upsells, just the work I needed. I’d definitely come back and recommend this Midas to anyone looking for honest, reliable car care. Thanks for looking out!

I’ve been taking my car for services at Midas for a while now and I’ll continue to take my car there. Frank is always willing to help and his customer service is always great. As the sign at the front desk says, “Ask Frank”