Middletown Honda Service & Parts Center

Middletown, NY · Auto repair shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Middletown
#66
of 130 shops
City Percentile
28%
rating percentile
Address
Middletown Honda Service & Parts Center, 520 NY-211, Middletown, NY 10941
Phone
(855) 473-3051
Website
www.middletownhonda.com/scheduleservice?utm_medium=organic&utm_source=GMBlisting&utm_campaign=hondaservice

Middletown Honda Service & Parts Center is an auto shop located in Middletown, NY. It is one of 130 auto shops listed in Middletown. Its 4.2-star rating is slightly below the Middletown city average of 4.4 stars. There are 10 photos associated with this location.

About Middletown Honda Service & Parts Center

Auto repair can be a very frustrating time especially when you have a limited budget for repairing your car. Whether you are just looking for a standard oil change, or you have thousands of dollars worth of damage, we can make your auto repair... More

Customer Reviews

★☆☆☆☆ 1.0 Abraham Werzberger · Nov 2025

I am extremely disappointed with Honda’s customer service. My vehicle’s high-voltage battery failed, leaving the car completely undrivable. This is the main component of an electric vehicle, and the repair is expected to take a long time. Despite the seriousness of the issue and the fact that the repair is fully covered under warranty, because it’s their fault, Honda refused to provide me with any loaner or rental vehicle. I contacted multiple representatives and even escalated the case to a case manager, and I was still told that Honda would not assist me with transportation while my car is in the shop for an extended period of time. I’ve been left without a vehicle through no fault of my own, and Honda’s lack of support has been incredibly frustrating and unprofessional. This experienc

★★★★★ 5.0 Denise Thompson · Sep 2025

My first experience with Honda The sales representative was phenomenal Barndan McGhee, he did an awesome job. I'm just loving my Honda CRV

★★★☆☆ 3.0 Yariel Murillo · Jun 2024

I brought my car in for the first oil change, they told me it would be ready in 1 hour oh 1:30, I have been waiting for 3 hours and they still haven't delivered it 😒

★★★★★ 5.0 Cornel Stupak · Nov 2023

Emily S. My service rep is professional, knowledgeable and peronable. In all my years with Middletown Honda, I have never had any issues with them. Every aspect of their business has been dedicated to satisfy their customers. Kudos to all, from Sales through Service. Thank you.

★☆☆☆☆ 1.0 pete · Jun 2024

A service that is meant for a couple hours after being told it would turned into two days after the worker that had been working on it was “off schedule”. Mind you I had called frequently with kindness needing updates about my car. It lead to being on hold of an hour and being treated with disrespect and attitude. It doesn’t end there, getting there to pick up my car I was being laughed at and pointed at by a mechanic and call receptionist. I will definitely go back for names.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto repair shopAuto parts marketAuto parts storeAuto tune up serviceCar battery storeCar repair and maintenance serviceMechanicTire shopTruck parts supplierWheel store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.