Miller's Towing & Recovery

Yesterday my car was fairly towed; I forgot to move it out of the visitor spot. their web page was down, so I didn't know how to pick it up, but according to Google they are open 24/7. What Google doesn't say, and is only visible in the smallest print on their sign, is that they are open 24/7 by appointment only. When I arrived, I didn't know an appointment was necessary. I called and asked to pay the $170 as soon a possible. I had to Uber there and had no shelter or seating outside in the 38 degree weather. The person who received the call had to put me on hold to speak with someone else, and I was eventually told they would meet me there in 30 minutes. After 45 minutes, I called again and was told it would be 7 more minutes. I ended up waiting 1 hour and 15 minutes. I'm unhappy with t

I had one of the worst experiences of my life with this company. After spending the entire night moving out of my Arlington, VA apartment to prepare for a long cross-country drive to start a new job in Arizona, I parked near my mother’s home around 1:00 AM just to get a few hours of rest. By 1:40 AM, Miller’s Towing had already towed my car — with my trailer attached. They clearly have spotters or employees lurking around waiting to take advantage of people. It felt like a setup. When I arrived at their lot around 5 AM, exhausted and stressed, I was told I owed $340 total — $170 for the car and $170 for the trailer. I tried to explain the situation and asked for any kind of compassion or partial adjustment. They wouldn’t budge. The person I dealt with, “Casper,” was extremely rude, dism

Attempted to tow my car from my driveway due to saying I was blocking the sidewalk on a cul-de-sac. Predatory tactics. Charged me $170. Unprofessional, disrespectful, and unethical. SCAMMERS.

Very rude individual working the tow. I have a parking pass that I use all the time and I live in my neighborhood. The parking pass I guess fell. I don’t know it was in my car. I was just trying to explain to him and talk to him. He was very dismissive very rude. I understand that you guys have a job to do but at the end of the day you come in my neighborhood you take cars I know those are just the regulation, but we have parking passes up almost every day If we don’t have space in our designated parking spot. Just wanted to ask about it. I don’t know if he has trauma with people trying to fight him or argue with him. But cutting me off Being dismissive on top of the fact that you already took my property like this is just my experience for anybody who’s gonna come to this spot just know t

Best towing company in Montgomery county hands down great friendly people that work there and very helpful. Best towing experience I ever had I highly recommend them to everyone who needs towing services. If I ever need a tow I know who to call.