Mini of Downtown Los Angeles

Awesome Team makes the whole experience of buying my 4th Mini yet an amazing experience. Loving the new CM JCW, and Jimmy T went beyond the call of duty to make sure I got the car as promised!! Of all the supercars I own, this one is the Super Fun!! Well done Mini DTLA! Let’s keep it up..

I've been driving Mini Cooper's for 15 years. What can I say? I'm a creature of habit. But purchasing a new car is never thought of as "easy" and often comes with many hoops to jump through. Jimmy Tang from Mini of DTLA reached out to discuss trading in my current car for a new one. At first I was hesitant as I still had a few months left on my lease, but after I went in and spoke with him, I realized it was a no-brainer. Jimmy worked with me for 3 solid days to squeeze out the best deal possible. He was relentless in his support and constantly went back to the drawing board for me so that we could both be happy. On top of this, he was kind, respectful and outright hilarious. I've never had more fun at a car dealership than I did this week. I felt heard, I felt respected, and most importan

I recently visited BMW Downtown MINI just to look around and check out MINI vehicles, as I was considering a purchase but hadn't made any decisions yet. During my visit, I met sales consultant Jimmy Tang. I clearly told him that I was only browsing, but despite that, he was incredibly friendly, patient, and enthusiastic. He took the time to thoroughly explain the vehicles, as well as both leasing and purchasing options, without any pressure at all. I truly appreciated his professional and respectful approach. That day, I went home without making a decision since I was also considering a Toyota and wanted to speak with another dealer. The following day, Jimmy and the sales manager followed up with me and offered a deal that was honestly too good to turn down -- so I ended up purchasing the

Austin is quite literally the only reason why I moved forward with Mini DTLA yesterday after contemplating trading in my Hyundai Venue for 6 months; a car I’d been forced to lease after I had to trade in my previous Mini lease at the height of the microchip shortage in 2021, which was a truly painful experience after being a loyal Mini driver and customer for over 10 years. I’d shopped around and spoken to every dealer, and even visited Mini DTLA 3 months ago when I was working with a different sales associate. The difference in Austin’s approach is immediately clear: he is beyond empathetic to your needs as a customer and genuinely wants to earn your business, and understands that it is his job to provide solutions to help you get into the Mini you want. He explains numbers and pros/cons

Had a great experience at Downtown LA MINI. Jimmy was patient and helpful with all of my questions, and the general manager, Mark, was very friendly as well. The whole process felt smooth and welcoming, would recommend to anyone looking for a MINI.