M&J Complete Automotive Care LLC

Took my vehicle here for some warranty work. Nice folks in the shop, and im certain that they are competent mechanics. Just kinda disappointed with follow up work. My touch screen factory stereo/backup camera had issues and needed replaced. Also, my service engine light was on. Turns out the light came on due to a wire touching my exhaust and shorting due to it burning through the wires insulation. They said the wire was not covered by warranty, but they re routed it for me and the issue never resurfaced. My screen on the other hand was an odd deal, to say the least. It was approved by warranty, but they had to wait for one to be shipped. So they told me to go ahead and take the car and they would call me back for installation when they received it. I called them periodically for over a ye

This place is terrible! Don't go! There is a language barrier there. I dropped my car off on a Monday and a warranty claim was not submitted by them until late Wednesday and they did not follow with the warranty company until Thursday. I was actually told by them that because I had "warranty work" they take their time as opposed to a cash paying customer. I think this repair facility needs more assistance. I can't help but think in looking at these reviews that if I was latino I would have had my car sooner and there would have been more urgency placed on it. There definitely is some favoritism going on with other customers. I think the shop means well they just need help and also someone who knows how to file a claim for warranty work properly. The warranty company said they did

Was charged 500 something to fix just a flipping coolant leak and they didnt say anything about the engine being bad. Paid for a diagnostic. I asked if it was safe to drive to school and work. He said YES. I went to get gas and my car broke down. Long story short, dont come here if you can help it. Also with negative reviews, they give sarcastic responses to some if you sit and read. Very unprofessional, rude, and mean people.

I have a 2016 Ford Fusion that I have taken here a couple of times. I had a visit today for an oil change and break noise to see if there was a possible issue or if my brakes needed to be replaced . They did an awesome job inspecting the issue and he didn’t try to sell me on anything ! He actually did a great job explaining what they found . My daughter has an older Honda Accord that she has taken there too . I will only use them for my oil changes and car needs in the future . It’s hard to find honest mechanics these days

They don't listen to the customer. I explained a noise when slowly driving. They diagnosed as broken tire sensor. I had it repaired. Still have the same problem. They didn't test drive the vehicle. I had a tire pressure sensor light. So they assumed. Then charged me for diagnostic. Incompetence noted.