M&M Car Care Center - Lake Station (Formerly Midwest Auto Care)

Took my car in a few weeks back for an oil change and had a great experience. Workers were friendly and finished the job quickly and efficiently. Also want to shout out the lovely and clean waiting area. Coffee was yummy lol. Have told several friends about this place and will definitely be back myself as well.

I have some serious concerns about the oil change I had done there a few months back. I’m very good doing the oil change every 7500 miles with full synthetic and normally do it alternating myself vs an auto care place as I let them do the tire rotations. So I know what the oil normally looks like when I change it. I just did my maintenance and the oil was pitch black. It was over a quart short as well. It’s not the engine. My truck doesn’t burn oil so normally you only have low oil and black oil if you leave it in the engine way past its life expectancy. So my belief is that it was not changed the last time I brought my truck into this place. I know what I saw come out of the truck. The other thing I had asked to do was the tire rotation. Lo and behold, the same time that loses air slowly

Outrageous prices. I took my vehicle there because I had a very simple piece that needed to be replaced on my shifter cable. I went there because they said they could get to it right away and I had a lot of running to do. Realistically it should have taken them 10 minutes to replace a plastic bushing. We'll they told me I had to replace the whole cable and it was a 2 hour job. They wanted $ 825!! The cables are around 60 bucks that means they are charging over 300 per hour. Thats insane! I could understand 100 per hour maybe a little more which is about where most shops are but wow way way over priced. So I said no way Ill do it myself so what did they charge me for the diagnosis that took 10 minutes? $180.00 they didnt have to drive it or look around trial and error issues it was blatant

I was in the area visiting family and needed an oil change. I wasn't sure how it would go since I was 2 hours away from where I live and normally go! To say it was great is an understatement!!! The staff was so wonderful, my oil change was quick, and it was a fraction of the price I would have paid at home! I called my husband when I left and told him how amazing this place was and joked about driving back when I need an oil change from now on!!!

I came here for a simple break job. They exceeded my expectations, the staff is professional & friendly. The most important part to me was the waiting room. It felt like my own living room. Nice & comfy couches/chairs/ TV & even free coffee. I'll definitely be coming back 💯