Modded Euros

I ordered a part in August. Received an email in September that there are shipping delays and they will provide me with updates. Reached out to them on multiple occasions after and received no reply. Asked for a refund and still no reply. Don't buy from here. They take your money and disappear

First thing first, this is a zero star review, but not selecting at least one star is not possible. Here's why: I made an online purchase from Modded Euros. The order stated estimated to ship in 3 days. After a week without receiving a shipping confirmation, I emailed their support to get information as to when the part would be delivered. I received this reply the next day: "Your order is still in processing. Just waiting for it to be ready and it should ship. I'll keep you posted once the tracking becomes available or if anything changes." Another week goes by with no updates and no tracking number. I email again and ask for status. No reply. Another week later, I send another email asking again nicely if I can please get a status update. No reply. Yet another week passes. It's now

This is the worst customer service I have ever delt with. After placing an order, All showed in stock, and all showed ready to ship, 4 days go by and still no tracking. Emailed support and they got back to me saying we will reach out after he checks with the warehouse. Never got an email back, after trying to email more no response. I am now trying to cancel my order but with the way it’s going i’m going to have to dispute the $600 dollar charge. I wish I read these other reviews before buying from them. DO NOT PURCHASE WITH THIS COMPANY.

Ordered products advertised to ship same day and in 2 days. Paid 2K plus in full. for 8 days, they gave no consequential shipping updates, saying they were checking with the warehouse. They became unresponsive after 9 days. Had to dispute the charge after 11 days and order parts from a reliable vendor. I would give negative stars if possible. Their last communication before going radio silent is pictured

I ordered a set of coilovers. They said it would ship same day but they did not. I waited a week sent a email and was told they would look into it. After that silence they still to this day have not responded to any email nor refunded my order that I canceled. So I disputed the charge with Mastercard and they have tried emailing this company with no response. So now they have until October 16th and then Mastercard will take it into legal matters. I see on here the owner has replied and set things right so I hope this is seen and they finally do the right thing. I get a part not being in stock or a delay from a vendor but it’s very unprofessional to not keep your customers informed.