Model Garage Inc

Great shop. I live in Indiana and wanted an inspection of a used van in Connecticut before I purchased it. They worked with me to schedule an inspection on short notice. After putting the vehicle on a lift Dave showed me items he inspected item by item. They didn't even charge me because the vehicle was in almost pristine condition.

Went here on a Monday for emission testing. Arrived a few minutes after 8am and there was already someone ahead of me, but the line moved pretty quickly. Was only there for about 30 minutes (probably took 15 min for each vehicle). All of the staff were really nice too. Would definitely go again.

Moved to the area about a year and a half ago. This has been my go to garage. Consistent quality and service, and fair pricing without trying to scalp you for extra unnecessary work or parts.

Came here for my emissions around 11. Everyone inside was courteous and friendly. They told me to just get in line (very clear sinage) and its about 5 minutes per car. Thats seemed to be very accurate as there were 3 cars in front of me and I was gone in 20mins. Going to come here for my next emissions.

🤷🏾 Unfortunately, my first and last experience with Model Garage in Waterbury, CT, left much to be desired. I was seeking a garage to address some minor issues with my classic 27-year-old Mercedes ML 320, which I had recently purchased with very low mileage. Initially, I thought I needed a simple window motor replacement, based on advice from a mechanic in New Jersey. I had a 7:30 AM appointment on September 30, 2025, and dropped off my vehicle, expecting to pick it up in the afternoon. I also requested a light bulb and oil/filter change. Later that day, I received a call saying that they needed to order the window motor. I assumed they had double-checked the diagnosis. Since it wasn’t a major issue, I paid for the parts and services, planning to return in a few days due to upcoming trave