ModWash

DAMAGED MY VEHICLE...REFUSES TO REPAIR. Management is non-existent and was COMPELETELY DISMISSIVE of me after 3 weeks of trying to find someone to speak with. I immediately addressed it with the on-site hourly staff and they said "yeah, you're not the first person to say this". This is a 1 month old 2025 Honda Ridgeline...brand new. Truly disappointing for what would be a small repair cost. Like other reviews, I've been with them for 15 months shortly after opening...the quality has gone down hill fast. There is a facility about 2 miles down Sixes Rd just over I-575. The quality of wash there is much better, they manually soap brush the front and rear of the car before going through the tunnel and the owner lives in Cherokee county versus a chain out of state.

Love mod I have always had some sort of member ship for the car and when I moved to Tennessee I no longer had one till I noticed how many mods there were lol so I signed up! I love that when u go through the wash it moves slowly so every inch of your car gets washed 😌 my car turned out very nice. Love mod and love the unlimited membership

(Would give zero stars if I could) Safe your money and use another car wash company. When this place opened, it was amazing. Great service. Great vacuums and the car wash was excellent. Fast forward to now, and it seems like the owners have completely checked out. Most of the vacuums are clogged, or the nozzle comes off which makes it unusable. The carwash does NOT get the car clean and mine always comes out with a streaky film on it from dirty water and lack of thorough rinsing. The rags they have for you to use are dirty, even though they’ve likely been washed (most likely they are washing way too many at one time or the washers filter needs to be cleaned), they provide NO interior cleaner or any kind anymore (cheap), all they do have is a nozzle for windex, but it is not usable for the

Took my wife’s car by for a wash first thing this morning, first in line. Her ride was really dirty, so it needed the extra service package. Unfortunately, I was initially disappointed with the results. Nicholas, the manager, agreed the it needed some hands-on and immediately offered his help to make sure I was satisfied. Caleb brought out the pressure washer and we ran the ride through again. All shined up now!! Thanks ModWash for going the extra mile. Happy wife; happy life.

The carwash is fine. No complaints. That being said, the scanners never work and I have to wait for attendant to come over to help me get in to be able to use the car wash. It's happened a lot lately. Y'all really need to get that fixed.