Monro Auto Service and Tire Centers

Man at the front desk was very helpful and pleasant to work with. Had an appointment for 9am and was informed due to many call outs I might have to reschedule. But that was something that wasnt possible for me so he made it work and had my car done in a timely manner. The person who worked on my car was also great he double checked all his work and after taking it for a test drive he was not fully happy and made some adjustments. Will definitely be back for future work. Thank you

This place is a mixed bag. The guy at the desk is great. He's kind and friendly, and makes you feel at ease. I had a negative experience with a mechanic, though. He scolded and swore at me for an error that was admittedly equally the fault of all parties. I get it, it's frustrating to do a bunch of work and then have to undo it. But you should never swear at a customer.

I had an emergency issue with my '01 Acura TL. The car blew a seal. The mechanic showed me the seal and how it was cracked in 2 places. The care and transparency was top-notch. The quality of work is 10/10 because the car is running as it did prior to the oil issue. (Legit, the car went thru almost 5L container of oil to drive 2 miles home from work.) I gave them a 4 star only because I thought I would have gotten a text or phone call that the car was ready. They DID give me a window of time, which is why I left and came back around the duration they gave me. Upon arriving, the car was ready. I was treated with respect and kindness being a female in an industry typically known for male mechanics and that made me feel good about going there. I recommend them.

Monroe was very good. I needed the rear brakes services. It was easy to set an appointment online and the people at the shop were friendly and helpful when we brought the vehicle in for the work. It was more expensive than I would have thought but prices are going up all the time. They had it ready in our required timeframe. They pointed out some other concerns on the vehicle and were fine when I said I wanted to hold off on doing those now. I would recommend them

Price gouging at it's finest. My ex-wife's car actually needed a right rear wheel bearing and front passenger ball joint. Was told it also needed rear axles and brake pads. I'm a master tech and know exactly why they said that. It's because those parts are coming off during the wheel bearing replacement anyway, so why not rack up the costs? The pads, calipers, and rotors are less than six months old. When I heard him say pads I knew the attempt to gouge was coming. Actual cost to get the two things that needed fixing was $850 at the shop she had it brought to after Monro. She's also getting tires for $1,350 at another shop. Total cost to my ex-wife is $2,150 when she brought it elsewhere. Guess what this Monro quoted her for the job with all the unnecessary stuff added in.....$6,100. I wor