Monro Auto Service and Tire Centers

Ordered my tires from gigs tires and had Monro install them. They also took the time to check my brakes and battery. I previously made a concern to Brewster Subaru about my battery leaking acid. Subaru told me there was nothing wrong with it leaking acid. Came here today the Monro told me that the battery is no good. They told me it should never leak acid. Thank you for being thorough. The battery was placed 2 years ago and Brewster Subaru did not service my vehicle properly. Won’t be going to Brewster Subaru anymore and will be coming to Monro from now on.

The service was great. The guys were friendly, knowledgeable and efficient. Don’t remember all the names but Jason was the manager and Casey did the work on my car. I was very happy with the service and the quality of work they did. I’ve been to this Monro numerous times for various auto issues and have never had any complaints. 5 stars

If I could give it minus stars I would. I was directed to them by Carvana because I purchased the car recently. Starting with getting an appointment it was difficult almost impossible. If I was not required to use them I would have hung up and found someone else. Not sure if it was an AI operator or what but it was an awful experience. I had the car towed in it arrived around 5 pm they are open till 7. Called the next day at 11am they had not looked at it yet. They me about 5 pm and told me it was done, however the dash now had a warning message “automatic stop needs service “ ( they had just replaced the battery). Manager Jason told me they were locked out of the computer by the manufacturer they could not reset the message. I did some checking before I went to pick up my car. I found the

Jason and Ron were great. Oil change and rotate. Got on highway and steering started shaking. Brought back and they went over the whole Front end. All was good. Jason did balancing and found one of my weights had fallen off. Replaced and we test drove. PERFECT. THANK YOU FOR GREAT SERVICE.

Smooth easy experience! I called ahead to confirm they had the tire I needed replaced and within 1.5 hours of that call I was already out the door no issues on a Sunday. The gentleman at the front desk was friendly and inviting and accommodating considering I am very pregnant, he came to me for information instead of having me get up. The guys working on my car were professional and kind. All around great experience! Will definitely be back for future service needs!