Monro Auto Service and Tire Centers

The staff was friendly and professional, attentive to my needs and the needs of every customer who came in while I was in the shop. Because of the huge snowstorm I had to delay my inspection and only had two days before the deadline. The manager got.me an appointment before 1/31; the technician inspected my car and the job was finished in a timely way. It's always a pleasure to deal with a business like that one.

These guys are awesome. The best local mechanic shop I've ever had the pleasure of using. Everyone is incredibly friendly and professional and they do top notch work every time. They're always willing to go the extra mile. I wouldn't trust anyone else with my car.

This location gets two stars because at the very least, the employees are kind. However, I made a state inspection appointment over the phone two weeks in advance. On the day of my appointment, I was contacted and told that no inspectors were there that day and that their call center is terrible at scheduling. I understood and allowed them to reschedule me for the next day. I dropped off my car the next day and was told it would be done in an hour. I arrived back after two hours, and my car had not been touched. I tried calling them on my way back to confirm that it was finished but I was put on hold for 10 minutes and then hung up on. I understand that things can get busy, but I just expect better communication. I did not end up getting an inspection because I had other plans that evening

Avoid this place. Was quoted $2600 for muffler and tires so that it could pass inspection. Mind you this is a 2021 Subaru Legacy. When declined, the rep said what if I get you down to $2100? So basically they are padding their quotes and revealed the questionable business practices and price gouging. Nice but hard Pass.

Place absolutely sucks. 1 guy working the other guy doing nothing but sitting at the desk and taking multiple smoke breaks. Had an apt for 3pm for a quick and easy inspection was told there were 2 people ahead of me. 2hours go by and im told he cant get to me today. A friend of the mechanics dropped his car off and the mechanic chose to do that car instead of me, knowing that i arrived first. Wouldn’t come here again if my car was on its last leg. DONT WASTE YOUR TIME