Monro Auto Service and Tire Centers

I needed an oil change so I figured I’d give them a try as I couldn’t get to my usual spot. Don’t let the location steer you away, it is on the busy road tucked in between but the service was great and makes up for it. The guy was super personable and friendly and he did my oil change in like 15 minutes.

One of the staff was very very friendly...BUT I needed the rear two tires changed since there was a big nail and almost worn out. They tried to change the front tires...for some reason...fronts were pretty new... so I had to go into the bay and stop them that that's not the ones to change... :( not a good start.... No common sense...didnt observe.. nor they never asked... Also they scratched my rims too... ALL AROUND the tires. So i was taking the pictures for the google review in their parking lot. One of the guy came and asked what's the issue. I said scratches all around the rims. He saw the fresh sctratches.. and then... Not even single sorry... didn't try to address the issue... Instead he just said "I didn't change the tires" and 'walked away.' I was just neglected and left alone aft

Kevin and his crew on Wolcott Street have been an absolute godsend. Monro is lucky to have each and every one of them. They helped me when more and more issues were popping up than what I originally thought, they talked me through what exactly needed to be fixed, AND didn't try to upcharge me to the highest degree like other mechanics when they see a woman in need. The techs there had amazing patience and were attentive. I was basically there all day, because it was the holiday and shops were closing/closed early, but Kevin did all he could to try to order me parts for my vehicle on such short notice. And while I was waiting for my car to be fixed, the crew was constantly working on the next car and customer, trying to make sure everything was taking care of in a timely manner, and that th

Called around for quotes for a headlight bulb replacement. I got quotes between $160 - $300. Called Monroe they said to come in so they can look at it before giving quote. They charged my $69. I asked why so cheap and I have to say that was the most honest answer ever. MIKE was the guy who helped me and he said the system says it takes 1.6hrs to get the job done so I was being charged for that time plus parts. He said he looked at it and can be done in 15min so he only charged me for 15min of work plus part. They gained 2 new customers for this honesty. Saved me over $200.

We had excellent service explained everything about the car. What need to be done his name was Mike he did an awesome job. Very happy would Recommend very highly