Monro Auto Service and Tire Centers

Watertown, NY · Tire shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Watertown
#60
of 125 shops
City Percentile
44%
rating percentile
Address
Monro Auto Service and Tire Centers, 829-835 Arsenal St, Watertown, NY 13601
Phone
(315) 786-1824
Website
locations.monro.com/ny/watertown/829-835-arsenal-street?&utm_source=google&utm_medium=organic&utm_campaign=gbp-listing-store_652
Status
Closed · Opens 7:30 AM Sat

Monro Auto Service and Tire Centers is an auto shop located in Watertown, NY. It is one of 125 auto shops listed in Watertown. Its 4.3-star rating matches the Watertown city average of 4.3 stars. There are 10 photos associated with this location.

About Monro Auto Service and Tire Centers

Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.... More

Hours

Friday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Gracie Hughes · Mar 2026

I made an appointment at 6:30 for an oil change. Got there & was told they didn’t have time to do it. It defeats the purpose of having an appointment if your spot isn’t going to be saved. I went out of my way to go there & rushed there from work just for them not to fulfill my appointment. They could’ve at least given me a call giving me a heads up. I won’t be returning there again.

★☆☆☆☆ 1.0 Jessica Farney · Feb 2026

Do not take your vehicle here for inspection if you are a woman they will fail you and give you a list of crap they say they can fix in order to get you to pass. After asking all other three people in the waiting room to leave reviews they decided not to ask me for a review so I'm leaving one. I was judged because I'm a female today lied to about my brakes and what percentage I had left just so they could fail me and give me a list of "everything" that needs to be fixed in their eyes. Do not take your car here nothing but a bunch of scam artists. Disgusting.

★★★★★ 5.0 Joshua Farrow · Oct 2025

I was able to book a same-day appointment for a NYS inspection here on a Saturday. They had a lot of bays, and 2 labeled for inspection. So the vehicle inspection only took around 20 mins from giving them my keys to them driving my car out. Staff was friendly and knowledgeable.

★☆☆☆☆ 1.0 OsoBlanco · Feb 2025

Went to Monroe’s to get my back tires changed then the technician got in my car drove it up a lift was not successful at doing so, then proceeded to reverse and ripped off my front bumper THEN tried it AGAIN was then unsuccessful the SECOND time and did more damage to my bumper and wait when you think that he would stop nope he tried it again and finally did it but the worse thing is once he got it on they really tried to take pictures to make it seem like I had the damage prior getting there when I have pictures of my car not having it ripped off. Dishonest lying people, their manager Gregory Pyland saw all this go down as I was watching them and didn’t say anything. Then never once apologized and went on about their days like nothing happened. I’ll show pictures before and after.

★★★★★ 5.0 Floor Pirates · Mar 2026

These guys are awesome & quick! Tyler helped to get me in quick for brakes last minute. AMAZING team here!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto repair shopBrake shopCar battery storeOil change serviceTowing serviceWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.