Monteagle Wrecker Service

I am not sure who the owner is but first the dispatcher need to listen to the customer when they are talking and not be so rude. Secondly, they charged for several service call when the job was not complete. The first mechanic who came out the first time didn't fix the issue had to have him come back he still didn't fix the issue nor was he prepare with any tools or the items that was told that we need. This same mechanic kept going back and forth to the shop spending an ungodly amount of time at the shop then when he finally showed back up he spent 30 minutes working. Problem still not fix, mechanic left again then he didn't show back up at all. Had to call the shop again to find out what happen they sent another tech out, he was able to get the problem resolved and fix. The bill wa

Shady business practices! Being in an automobile accident is challenging enough but this wrecker service is awful. Insurance arranged a time for us to clear our belongings from our totaled vehicle but upon checkin in with Monteagle Wrecker Service, we were told we had to pay several hundred dollars before we could gain access to our vehicle. Our insurance company was already covering this. In addition, our vehicle was parked by Monteagle Wrecker Service in an open lot and several pieces of equipment were stolen from the back of our vehicle. Get it together MWS. You have issues.

They towed my truck after it broke down in the Interstate. It was a difficult situation but they did some great problem solving. The driver, Chris, was very professional and courteous and he recommended the best option for getting my truck fixed

Terrible experience with this business. The front desk receptionsist was very rude, unprofessional and not helpful during the entire transaction. They gave us the runaround about where the vehicle was located. Vehicle was not on their lot, the front desk staff member stated it was on their lot on Workman Road. When we requested to pick up from that location, she stated the owner did not want anyone to come to that location. We requested to have vehicle towed back to their lot and she got an attitude. Upon picking up the vehicle we figured out why we received such poor customer service. The vehicle had been stripped of the Catalytic converter and appearance changed as if they were planning to flip and sell vehicle. We contacted the police and filed a report, but of course still had

I highly recommend using Monteagle Wrecker Service. We used the Chattanooga location tonight and they did a great job. Very reliable and fantastic customer service. Tim was the truck driver for us and he was great. Good people all around. Rates were much better than everyone else we called. We'll be back if we ever need a tow again.