Mopar Service at i.g. Burton Chrysler Dodge Jeep Ram of Newark

If I could give negative stars I would and I have very low expectations when it comes to the car buying experience to begin with. After purchasing two vehicles less than two months ago, I think it's reasonable to expect at least a little courtesy. The documents were not completed accurately so I was unable to register the vehicle - no apology, no accountability, just a vague reference to the state of PA and the "title department". One vehicle has no AC, leaking air out of 2 tires and the check engine light is on - no apology, no suggestions on course of action. When I called the service department, "we might be able to get it in around July 22nd" (a month away). The other vehicle (extended warranty purchased), I said was giving me trouble - no response or an offer to take care of the probl

I dropped my truck off for a check engine light and, they were straightforward with me. They didn't try and pull a fast one like most places do. The shop was clean and the workers were easy to talk to! Couldn't recommend this place more!

Checked my reviews from earlier this year and seemingly their store doesn't have any reviews anymore, just service. So I'm here to let you know they damaged my truck, tried to hide it, and I haven't forgot. Stay away. Go to another CDJR store. :)

What an amazing experience with the service department. My wonderful reliable jeep would not turn off. They helped me immediately and charged me fairly. Thank you

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