Morgan Import Motorcars

The service for BMW has gone dramatically downhill since Morgan acquired the business from Reeves. There is zero focus on customers, no feeling of luxury and an obvious scheme to dramatically overcharge loyal customers. I scheduled a 1:00 maintenance appointment (oil change and brake fluid) because they do not book between 11:30-1:00 for lunch. One would think a luxury automotive repair business would see you immediately upon checking in - especially after a 1.5 hour break when no appointments were scheduled. I waited 20 minutes to even be seen by my service advisor. I told my advisor I would be waiting and had an appointment in three hours. He said that should be fine. He asked if I wanted the car washed - I said I did. Fast forward 2.5 hours and I had no word back from my advisor (or an

My experience started with Brandon Hyundai bought a BMW X3 and even though they say they do a 150 point inspection I think they lost a lot of points first there was a recall while at the BMW of Tampa found out what I already knew the motor mounts were bad so was the radiator hoses and reservoir. Took back to Brandon Hyundai after a week on a rental car the vehicle was supposed to have all new hoses and mounts from BMW but after getting a message that my coolant level was low and the BMW service did an inspection found out that the hoses and mounts that Brandon Hyundai install were not right after asking BMW to check all the hoses I had nothing but issues the car is messaging that the coolant is low and can smell a slight coolant burning smell. Already had cost me $5000 out of pocket and t

Fellow Porsche fans, do you need another Porsche? Right, who doesn't? I needed another Porsche. I was looking for a 718 Cayman style edition. My salesman Scott took care of me and got me a Porsche style edition. This is the last year that these cars will be made. A sad ending to an illustrious model. Regretfully they're going for a battery powered sports car for this line of cars, which I regret. You'll never see me driving one, no thank you. The dealership is quite new and inviting. A good Porsche shopping experience awaits. Like you my fellow gearheads, I perceive Porsche is going to have less than a warm reception with their electric sports cars.

The customer is still king here. Everything is a very well organized machinery to get you in and out quickly as possible. Comfortable while you wait. All reps are super polite. Never had a bad experience here.

First time visiting a BMW dealership in the states. Salesman was awesome. No pressure. Easy going. Patient. Pleased with the service and the fact that he took lots of pictures of us with our new car!