Mountain View Auto Spa & Repair

To: District Manager of Mountain View Car Wash in Upland, CA I tried contacting you using the telephone number listed on Google but it is no longer in service. Can you update your contact information for customers wanting to ask questions or provide feedback? I also tried asking a current employee for your contact information today (06/19) but was told it wasn't available. I have been a longtime customer of Mountain View Car Wash and have noticed that customer service has decreased significantly with new Management. I am at the point of avoiding your business whenever I see your new Manager (Clara Avila) as she is often rude, has an unpleasant demeanor, and most recently banged her hands on my driver-side door in an attempt to make me stop my vehicle only after removing the blue cone in

I have been coming here for years. I took my Flex there last week. They did an amazing job. Today, I dropped off my Accord, but the inside is still a little below what I expected from this establishment. Therefore, 4 instead of 5 stars.

Masks must be above the employee noses. The man who provides the receipt and drives the car to the wash had the mask firmly under his nose. If there was another choice closer, I would have left.

If I could give a -star I would! Only did the side of the wheels that could be seen. Water spots all over the hood and finger prints on the doors and glass. Simply put, never again!

They did an amazing job cleaning the inside of my car... and the outside looks amazing including my rims and tires.