Mountain View Tire & Auto Service

Sam went above and beyond to help me. I have gotten a few quotes on my exact tires. He explained to me the different tire deals and didn't just rush me into anything. He said he didn't want to add brakes until he checked them. He was so honest and told me I didn't need brakes. Which another auto shop said I needed brakes and rotors.. I only spoke with Sam and Sonny both have amazing customer service skills. I will refer them to family and friends.

Great honest service. Enjoyed speaking with Sam and Sonny. Sam was very friendly and honest. He went over different tires with and informed me in detail. I felt comfortable and knew I was in good hands. I recommend this place to those looking for honest service.

I noticed low tire pressure and realized there was a nail in my tire. I got to the shop around 7:30. It was extremely busy, even though I was the first one there. They were able to patch it. It took about 2 hours.

I came in today because of a nail in my tire and dropped off my car at 12:40 PM. I was told the repair would take 1–1.5 hours. I waited at home, but by 3:00 PM I still hadn’t heard anything. When I called, they suddenly said it would take another hour then changed it to 30 minutes as soon as I questioned it. They later called saying the tire needed to be replaced, but when I arrived at 4:15 PM, they were only just starting to work on my car. There was absolutely no respect for my time, and their communication was inconsistent at best. I even had to ask a family member to pick up my child from school because of their delays. And after all that, they replaced only one tire and didn’t bother to check or balance the air pressure on the other three. Unprofessional, careless, and completely i

Slow leak. We all know that the prices for tire replacement is competitive all around. What sold me was the customer service. Sam made sure all my tires were at the right PSI before I left the shop. When I came back John took care of me just as well.