Mr. Tire Auto Service Centers

Was dealing with some car problems and took it to them for an inspection on 12/12 at around 12:00pm-1:00pm. Firstly, I noticed the front desk guy was extremely rude to this customer who had some concerns about what the manager was saying, then just flat out refused him service and wouldn't let the guy speak. I figured maybe the customer was rude or something before I started paying attention so I gave them the benefit of the doubt. Then he tells me the problems with my car and how much it's going to cost to fix(extremely upcharged for everything), and then I asked for an itemized bill he was very dodgy, stating that his "computer froze" so he was only able to print 1/2 the bill. This was an obvious lie and the version of the bill he printed for me did not include 1 of the services I was ap

I had a fantastic experience at Mr.Tire last Friday. I need a tire patched and my battery checked. James was awesome and took care of the issues quickly. Very happy with the service!

Came here to get my inspection and the guy at the front was horrible. Tim was very rude and started to raise his voice and yell at me over just a normal question. I didn’t feel comfortable having this place inspect my car after the horrible experience I had with both Tim and the inspector. Horrible people and very unprofessional. He seems to not all be there, I don’t think I would trust anyone who works here with my car ever again.

Awesome experience and excellent customer service!!! I called the Colonie store and spoke to Mike who was very professional. I told him I need my wife’s tire patched that she got a flat he said bring it in. No appointment necessary being today New Year’s Day I was pleasantly surprised they were open and Mike answered the phone and provided his name. I got their approximately 3 PM. I dropped the rim/tire off. He said it be done in 30 to 40 minutes. I came back in 30 minutes it was done. My wife is extremely happy. She can now drive her car again and not have to worry. Thank you Mike and your staff for taking care of that for me. We really appreciate it. That’s why we’re repeat customers.

As a Female going to the mechanics is not easy and everyone tries to over charge or add extra unnecessary services but when I tell you James was so nice, understanding and welcoming. I don’t think I will go anywhere else. He made sure me and my chile was comfortable while waiting for our service. Please don’t hesitate and here here with all your needs.