Mr. Tire Auto Service Centers

I came in for an oil change and wheel alignment on 11/14/25. I was there from 1pm to 6pm. The next day I was on my way to work, driving on I-77, when my tire became loose and I began loosing control of my car. Thankfully there not other drivers around me and I was able to pull off. Upon getting out of my car I saw that my rear passenger tire was crooked and missing a lug nut. Mr.Tire towed my vehicle to their location and claimed that a part they placed the previous night had failed. They also claimed they did not touch the lug nuts so the missing one was not their fault. I had several problems with this and explained that the very first line on my receipt was for a courtesy inspection and how would a missing lug nut be missed on an inspection. Furthermore, my receipt also showed that they

Oil change and 2- and Devin manager was so accommodating easy to talk to and I go there for all my issues with my truck.. Devin is always there to make the problem go away with reasonable payment an for appointment to be serviced.. wish more managers had his customer friendly Attitude.. he is at Fulton Rd Mr Tirer’si pray they won’t move Devin..🙏😍🩷 I got 2- senseors also..Oil Change….✅✅🩷

Truly incredible service and experience here. The gentleman at the front desk was able to get my car looked at the same day and the manager went above and beyond by coming in on his day off to personally check my vehicles issues!! I can’t recommend this tire shop enough. I will be purchasing tires for my Chevy blazer from here moving forward & use them for all services! Thank you!

Had a driver side front wheel put on. Had a bad wobble/vibration. The tech fixed it all up and my Mercedes is rolling smooth and back on the road. Was very professional and I knew the guy knew what he was talking about and doing so I felt better leaving my car with him. Would go back and I am going back for an alignment on my hummer.

Supposedly Mr. Tire has adopted a 3rd party answering service with people incompetent of the English language. I booked everything online and was trying to change appointment times due to recent weather changes. The 3rd party has no knowledge of previous appointments made, no integrated programming software showing my choice of tires picked and paid for, appointment times made, choice of payments. Just some house in Bangladesh with 15 people with headphones on trying to serve you with zero knowledge of operations. Sourcing jobs overseas instead of just paying your current employees a little more to answer the phones. Shame on you! This review is for Mr Tire as a whole, not just this location. I've been to this location many times throughout the years and have experienced top-notch servic